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Connections overview

Connections allow Customer Journey Analytics product administrators to establish connections with different ÃÛ¶¹ÊÓÆµ Experience Platform data sources, such as event, lookup, profile, and summary datasets. These connections enable the integration of data from a connection to a derivative data View. Connections are the foundation of Customer Journey Analytics and are created from Experience Platform source datasets.

IMPORTANT
You can combine multiple Experience Platform datasets into a single connection.

Connections workflow

Connections workflow

On a high-level, the Connections workflow allows you to:

Interface
Description
➊
Manage your connections and overall usage of Customer Journey Analytics from the Connections manager.
âž‹
Inspect the details of a connection, like dataset records ingested, skipped, or deleted.
➌
Create or edit the configuration of a connection, like a rolling data window, and which datasets are part of the connection.
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Add datasets to a connection. Your connection should at least have one event or summary dataset but can contain a variety of event, profile, lookup, and summary datasets.
➎
Configure the settings for datasets that you add. So, you can determine how to link different datasets based on a common person based or [B2B Edition]{class="badge informative" title="Customer Journey Analytics B2B Edition"} account based identifier.
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Edit the settings for an existing dataset. You can always revisit the dataset settings at a later stage.

Access control

Access to connections management should be restricted to a core management group. Connection configurations have contractual implications regarding volume allotments for data brought into Customer Journey Analytics.

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