Get started with SMS channel sms-channel
Use ÃÛ¶¹ÊÓƵ Campaign to send text messages to your customers on their mobile devices. You can create, personalize, and preview messages in text format from the SMS editor.
SMS is a direct and highly effective channel for reaching your users wherever they are. With high open rates and near-instant delivery, SMS is ideal for time-sensitive alerts, transactional updates, and concise promotional messages. Use SMS to complement your cross-channel strategy and deliver impactful, real-time communication. Learn how to configure and use the SMS channel effectively in the ÃÛ¶¹ÊÓƵ Campaign v8 documentation.
As part of the Campaign v8 promotion initiative, the Campaign Classic documentation has been reorganized. Common features are now only available in the Campaign v8 documentation set.
To learn more about SMS channel, refer to the Campaign v8 documentation.
Learn the key steps related to SMS delivery creation in the Campaign v8 documentation:
-
SMS channel overview: Learn how you can send text messages to your customers on their mobile devices.
-
Create a SMS delivery: Discover the different steps needed to create a new SMS delivery.
-
Define the content: Learn how to personalize the content of your SMS messages.
-
Select the audience: The main target is extracted from ÃÛ¶¹ÊÓƵ Campaign database or can also be stored in an external file.
-
Send SMS proofs: Setting up a delivery validation cycle is essential. Make sure your content is approved before sending it to your audience.
-
Send to the audience: When your SMS is validated, you can now send it to its audience.
-
Monitor and track a SMS: Monitor your SMS delivery in order to be sure that your marketing campaigns are efficient.
Refer to these pages to learn about SMS configuration:
-
Standalone configuration: Learn how to configure the SMS channel on a standalone instance.
-
Mid-sourcing configuration: Discover how to send to a mobile phone with mid-servers.
-
SMS connector: Learn about the SMS connector protocol and settings.
-
Additional configuration: Find out about the advanced parameters and other additional configuration.
-
Troubleshooting: We’ve listed a series of potential issues and their solutions.