ÃÛ¶¹ÊÓÆµ

Decommissioning of ÃÛ¶¹ÊÓÆµ Commerce Help Center

In our journey to be better connected to the ÃÛ¶¹ÊÓÆµ family of solutions, ÃÛ¶¹ÊÓÆµ Commerce has migrated our support intake process from ÃÛ¶¹ÊÓÆµ Commerce Help Center to ÃÛ¶¹ÊÓÆµ Experience League.
On July 29, 2024, ÃÛ¶¹ÊÓÆµ Commerce Help Center was placed in a read-only status, and all new support cases are now submitted through ÃÛ¶¹ÊÓÆµ Experience League.

NOTE
Use the Experience League case form flow described here to submit support cases.

Viewing Historical Cases in ÃÛ¶¹ÊÓÆµ Commerce Help Center

ÃÛ¶¹ÊÓÆµ has extended the visibility period for historical cases in the ÃÛ¶¹ÊÓÆµ Commerce Help Center to May 1, 2025.

Effective May 1, 2025, the ÃÛ¶¹ÊÓÆµ Commerce Help Center will no longer be accessible, and users will be unable to view historical support cases created within the system.

When will the ÃÛ¶¹ÊÓÆµ Commerce Help Center site be decommissioned?

Please save any support cases or information you wish to retain by saving them to PDF in your browser prior to May 1, 2025.

If you would like to review historical support cases created in ÃÛ¶¹ÊÓÆµ Commerce Help Center after May 1, 2025, you will need to open a support case in ÃÛ¶¹ÊÓÆµ Experience League and request that information from the support team.

NOTE
The Knowledge Base part of the ÃÛ¶¹ÊÓÆµ Commerce Help Center has also migrated to the ÃÛ¶¹ÊÓÆµ Experience League portal. When you create a support ticket, related Knowledge Base articles will be suggested to you, along with other relevant ÃÛ¶¹ÊÓÆµ Commerce documentation from ÃÛ¶¹ÊÓÆµ Experience League.
recommendation-more-help
8bd06ef0-b3d5-4137-b74e-d7b00485808a