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Truncate logs

Learn how to triage and a failed deployment due to a full hard drive. Learn how to find and what commands can be run to free up space in your ÃÛ¶¹ÊÓÆµ Commerce Cloud environment.

If you think you might need these log files, you can rsync them or use other methods to get a copy available off the server before you truncate them.

Who is this video for

  • Developers and IT Professionals
  • System Administrators

Video Content

  • Diagnose and Resolve a failed deployment
  • Where some common large log files are found
  • Quick method to truncate a log file

video poster

Commands used in the video

To check hard drive space df -h. Pay attention to the line dev/mapper/xxxx

df -h

Filesystem                              Size  Used Avail Use% Mounted on
/dev/loop217                           1016M 1016M     0 100% /
none                                    492K  4.0K  488K   1% /dev
fake-sysfs                              120G     0  120G   0% /sys
tmpfs                                   120G     0  120G   0% /sys/fs/cgroup
tmpfs                                   384M     0  384M   0% /dev/shm
tmpfs                                    50M  460K   50M   1% /run
tmpfs                                   5.0M     0  5.0M   0% /run/lock
/dev/loop236                            144M  144M     0 100% /app
/dev/mapper/hyjh5nlaoabqtxxnh4opgjqzpu  4.9G  4.9G     0 100% /mnt
/dev/loop14                             8.0G  403M  7.6G   5% /tmp
/dev/mapper/platform-lxc                5.0T   69G  4.7T   2% /run/shared

Display the files and their sizes in human readable format such as kb, mb and gb using the command ls -lah

ls -lah

total 4.7G
drwxr-xr-x 2 web web 4.0K Jul 16  2024 .
drwxr-xr-x 6 web web 4.0K Jan 10  2024 ..
-rw-rw-r-- 1 web web 487K Jul  5  2024 cache.log
-rw-r--r-- 1 web web 1.2K Jul 16  2024 cloud.error.log
-rw-r--r-- 1 web web 328K Mar 25 14:09 cloud.log
-rw-rw-r-- 1 web web 2.4G Jul  5  2024 cron.log
-rw-rw-r-- 1 web web  363 Dec  6  2023 debug.log
-rw-rw-r-- 1 web web  15K Jan 10  2024 indexation.log
-rw-r--r-- 1 web web 229K Jan 10  2024 install_upgrade.log
-rw-r--r-- 1 web web 2.9K Jul 16  2024 patch.log
-rw-rw-r-- 1 web web 2.4G Mar 25 15:36 support_report.log
-rw-rw-r-- 1 web web  516 Dec  6  2023 system.log

Examples for truncate log

After you ssh into the right project and environment, change into the var/log directory. Then you can truncate a file with something similar to > some-log-file.log

> support_report.log
> cron.log
recommendation-more-help
3a5f7e19-f383-4af8-8983-d01154c1402f