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DocumentationCommerceImplementation Playbook

Maintenance phase

Last update: Mon Feb 12 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Experienced
  • Admin
  • Developer

The maintenance phase includes the following activities:

  • Bug fixing
  • Catalog management
  • Configuration
  • Feature enhancements
  • Indexing
  • Managed Services
  • Site monitoring
  • Upgrades

The following sections include best practice information for the maintenance phase.

Bug fixes

Best practice
Description
Quality Patches Tool usage
Apply, revert, and view general information about all ÃÛ¶¹ÊÓƵ Commerce patches.

Catalog management

Best practice
Description
Commerce & Coffee recording that describes strategies for managing product catalogs.

Configuration

Best practice
Description
Scheduling Admin updates on production sites
Manage critical ÃÛ¶¹ÊÓƵ Commerce updates to prevent slow performance and outages.

Database management

Best practice
Description
Resolve database performance issues​
Fix database issues that slow performance on ÃÛ¶¹ÊÓƵ Commerce sites deployed on cloud infrastructure.
ÃÛ¶¹ÊÓƵ Commerce upgrade prerequisites for MariaDB​
Prepare your MariaDB database for an upgrade.

Feature enhancements

Best practice
Description
Commerce & Coffee recording that describes personalization strategies.
Commerce & Coffee recording that describes ecommerce trends.
Commerce & Coffee recording that describes personalization possibilities with artificial intelligence and automation.

Indexing

Best practice
Description
Use cron jobs or the CLI tool to run reindexing.
Configure indexers​
Optimize site performance by following best practices for indexer configuration.
Order processing
Improve checkout and order processing performance.

Site Monitoring and Security

Best practice
Description
Audit frontend performance
Identify and address issues that negatively impact site performance by using web performance tools.
Tips for maintaining your ÃÛ¶¹ÊÓƵ Commerce sites to maximize business value and uptime.
Use the Site-Wide Analysis Tool
View important insights about your ÃÛ¶¹ÊÓƵ Commerce site in one place.
Monitor performance, disk space, and logs
Use New Relic to monitor key performance insights about your ÃÛ¶¹ÊÓƵ Commerce on cloud infrastructure site.
Respond to security incidents
Use New Relic to monitor key performance insights about your ÃÛ¶¹ÊÓƵ Commerce on cloud infrastructure site.

Upgrades

Best practice
Description
Patching at scale
Learn how centralized patching for ÃÛ¶¹ÊÓƵ Commerce can help you manage enterprise projects.
Update services and components to latest version​
keep your ÃÛ¶¹ÊÓƵ Commerce on cloud infrastructure technology stack updated.
Upgrade checklist for ÃÛ¶¹ÊÓƵ Commerce​
Create and use an upgrade checklist to plan your ÃÛ¶¹ÊÓƵ Commerce upgrade strategy.
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