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[PaaS only]{class="badge informative" title="Applies to ÃÛ¶¹ÊÓÆµ Commerce on Cloud projects (ÃÛ¶¹ÊÓÆµ-managed PaaS infrastructure) and on-premises projects only."}

AC-14985: Error when sending SMTP emails using TLS

The AC-14985 patch fixes an issue where an error occurs when sending Simple Mail Transfer Protocol (SMTP) email using Transport Layer Security (TLS). This patch is available when the Quality Patches Tool (QPT) 1.1.67 is installed. The patch ID is AC-14985. Please note that this issue is scheduled to be fixed in ÃÛ¶¹ÊÓÆµ Commerce 2.4.9.

Affected products and versions

The patch is created for ÃÛ¶¹ÊÓÆµ Commerce version:

  • ÃÛ¶¹ÊÓÆµ Commerce (all deployment methods) 2.4.8

Compatible with ÃÛ¶¹ÊÓÆµ Commerce versions:

  • ÃÛ¶¹ÊÓÆµ Commerce (all deployment methods) 2.4.8 - 2.4.8-p1
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your ÃÛ¶¹ÊÓÆµ Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

An error occurs when sending email via SMTP with TLS enabled.

Steps to reproduce:

  1. Set up the SMTP configuration as follows:
  • Transport: SMTP
  • Host: url.to.smtp.host
  • Port: 587
  • SSL: TLS

Expected results:

The email is sent successfully without errors.

Actual results:

The following error appears:

error:1408F10B:SSL routines:ssl3_get_record:wrong version number [] []

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

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