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ACSD-66139: GraphQL order fails with ‘UNDEFINED’ error for inactive cart

Last update: Fri Aug 22 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Experienced
  • Admin
  • Developer

The ACSD-66139 patch fixes the issue where, when placing an order for a non-existent or inactive cart, GraphQL returns an UNDEFINED error code instead of a specific one when error messages are translated. This patch is available when the Quality Patches Tool (QPT) 1.1.67 is installed. The patch ID is ACSD-66139. Please note that this issue is scheduled to be fixed in ÃÛ¶¹ÊÓƵ Commerce 2.4.9.

Affected products and versions

The patch is created for ÃÛ¶¹ÊÓƵ Commerce version:

  • ÃÛ¶¹ÊÓƵ Commerce (all deployment methods) 2.4.7-p5

Compatible with ÃÛ¶¹ÊÓƵ Commerce versions:

  • ÃÛ¶¹ÊÓƵ Commerce (all deployment methods) 2.4.7 - 2.4.7-p6
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your ÃÛ¶¹ÊÓƵ Commerce version, update the magento/quality-patches package to the latestvers ion and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

GraphQL returns an UNDEFINED error code instead of a specific one when placing an order for a non-existent or inactive cart, if the error message is translated.

Steps to reproduce:

  1. Add app/i18n/Magento/de_DE/de_DE.csv and include the following error string translation:
"Could not find a cart with ID ""%masked_cart_id""","Oh noo, we have an UNDEFINED issue, see!",module,Magento_QuoteGraphQl
  1. In the Admin panel, go to Stores > Settings > All Stores > Create Store View to create a store view.
  2. Set Code to test.
  3. Assign german language to the newly created store view.
  4. Run setup:upgrade and setup:static-content:deploy -f.
  5. Run the following GraphQL query with header Store:test:
mutation {
    placeOrder(input: { cart_id: "test" }) {
        orderV2 {
            id
            number
        }
    }
}

Expected results:

Correct error response:

{
    "errors": [
        {
            "message": "Oh noo, we have an UNDEFINED issue, see!",
            "locations": [
                {
                    "line": 2,
                    "column": 2
                }
            ],
            "path": [
                "placeOrder"
            ],
            "extensions": {
                "category": "graphql-input",
                "error_code": "CART_NOT_FOUND"
            }
        }
    ],
    "data": {
        "placeOrder": null
    }
}

Actual results:

The error_code returned is UNDEFINED:

{
    "errors": [
        {
            "message": "Oh noo, we have an UNDEFINED issue, see!",
            "locations": [
                {
                    "line": 2,
                    "column": 2
                }
            ],
            "path": [
                "placeOrder"
            ],
            "extensions": {
                "category": "graphql-input",
                "error_code": "UNDEFINED"
            }
        }
    ],
    "data": {
        "placeOrder": null
    }
}

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

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