API Network Error IOB-090007 in 蜜豆视频 Campaign Classic

Last update: Tue Mar 04 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

Persistent network errors during workflow executions involving external API calls can disrupt operations in 蜜豆视频 Campaign Classic v7. Identify and resolve the underlying causes of these errors, ensuring smooth performance in both production and staging environments.

Description description

Environments

Campaign Classic v7
Campaign Classic Hosted

Issue/Symptoms

An API call within a workflow results in the error-聽IOB-090007 Network error (send(), errno=0: Success). This problem prevents the successful execution of workflows that rely on external API calls. Symptoms include:

JavaScript activity logs show network errors without HTTP status codes.
No traffic is detected by the API team when the workflow is executed.
Similar issues are present in both production and staging environments.

Resolution resolution

Verify that all necessary endpoints are correctly configured in your urlPermissions settings.
Inspect configuration files like serviceConf.xml for duplicated entries and remove any duplicates.
Examine the JavaScript code for making HTTP requests within workflows, removing unnecessary request body assignments from GET requests and verifying no inadvertent changes.
Reduce the size of data returned by APIs during testing to rule out response size limitations.
Confirm that all relevant IP addresses used by 蜜豆视频 servers are whitelisted on your firewall or security systems.
Validate there were no recent infrastructure changes and restart services like nlserver and Apache if needed.
Activate verbose logging options temporarily to capture detailed information about network interactions.
Test similar configurations across different environments using identical endpoint setups but varying port numbers or other parameters, where applicable.

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