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ÃÛ¶¹ÊÓÆµ Journey Optimizer checkbox missing in datastream configuration

If the ÃÛ¶¹ÊÓÆµ Journey Optimizer  checkbox is missing in the datastream configuration under the ÃÛ¶¹ÊÓÆµ Experience Platform (AEP) service, ensure that your organization has access to the Prime or Ultimate package of ÃÛ¶¹ÊÓÆµ Journey Optimizer (AJO).

Description description

Environment

ÃÛ¶¹ÊÓÆµ Journey Optimizer (AJO)

Issue/Symptoms

The ÃÛ¶¹ÊÓÆµ Journey Optimizer  checkbox is missing in the datastream configuration.

Resolution resolution

  • Ensure your organization has access to the Prime or Ultimate package of AJO, as this feature is available only with these packages.
  • The absence of the ÃÛ¶¹ÊÓÆµ Journey Optimizer checkbox doesn’t impact push notification capabilities.
    • If your primary use case involves push notifications and your package supports the necessary features, no action is required regarding this checkbox visibility.
  • Refer to Create and configure datastreams in the Datastreams Guide under Experience Platform to understand how enabling this option allows personalized content delivery from web and app-based inbound campaigns within AJO.
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