Preheader field not displaying in Code your own mode in ÃÛ¶¹ÊÓƵ Journey Optimizer
In ÃÛ¶¹ÊÓƵ Journey Optimizer (AJO), the Preheader input field doesn’t appear for the Code your own  mode under the Edit Email Body  feature. It requires users to manually code preheader text within their custom HTML content.
Description description
Environment
- Product: ÃÛ¶¹ÊÓƵ Journey Optimizer
- Feature: Edit Email Body
- Editing Methods: Design from Scratch, Code your own, Import HTML
Issue/Symptoms
The Preheader input field is not available in the email editing screen when using Code your own mode. This raises questions about whether it’s a bug or an intended feature.
Resolution resolution
The Preheader input field is not available in Code your own mode by design. This mode lets users customize email content, including preheaders, through coding. Users need to manually code any preheader text in their HTML.
For a visual interface to enter preheader text, use Design from Scratch or Import HTML modes. These design methods offer flexibility for advanced users who prefer coding and structured options for template-based designs.