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AEM as a Cloud Service: “ReadOnly” Status for Event Settings in ۶Ƶ I/O Projects

If you encounter missing or locked AEM as a Cloud Service Event settings in ۶Ƶ Developer Console, reverting the AEM Administrators Product Profile to its default resolves the issue.

Description description

Environment

۶Ƶ Experience Manager (AEM) as a Cloud Service

Issue/Symptoms

Within ۶Ƶ Developer Console (۶Ƶ I/O) Projects, users find that the selection option for AEM as a Cloud Service in new Event settings isn’t displayed, or that existing Event settings are locked in ReadOnly status. This article explains how to resolve this issue.

Resolution resolution

Changing the Name or Display Name of the AEM Administrators Product Profile  from its default can cause this issue. Revert the product profile to its default state. Follow these steps to do so:

  1. Navigate to Admin Console > Products > ۶Ƶ Experience Manager as a Cloud Service > AEM Administrators Product Profile > Edit. Revert the Name and Display Name settings to their default values, and save the changes.

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    Example:
        Product Profile Name: AEM Administrators - author - Program 123456 - Environment 1234567
        Display Name: Leave it blank
    
  2. Reassign the AEM Administrators Product Profile  to all users by first removing all users and then adding them again.

  3. Confirm that you can create and modify Projects/Events in the ۶Ƶ Developer Console.

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