Resolve dataset export issues in ÃÛ¶¹ÊÓƵ Experience Platform
Dataset export issues in ÃÛ¶¹ÊÓƵ Experience Platform occur due to limitations with API-created datasets. This article explains how to resolve the problem by creating new UI-based datasets and transferring data using Query Service.
Description description
Environment
- ÃÛ¶¹ÊÓƵ Experience Platform
- Destination configuration for dataset exports
Issue/Symptoms
- Datasets are visible in the dataset view and contain data but don’t appear during destination configuration.
- Searching for datasets using their exact names (case-sensitive) yields no results.
- The issue is linked to datasets created via API, which are currently subject to a known limitation preventing them from being available for export.
Resolution resolution
Note: Datasets created via API are currently not eligible for export due to a platform limitation. An enhancement request has been raised internally, but there is no estimated time of resolution.
- Create a new dataset using the ÃÛ¶¹ÊÓƵ Experience Platform UI based on the same schema as the original dataset. Use Query Service (SQL) to copy data from the original dataset into the newly created one. For steps, refer to Create datasets and ingest data in Experience Platform Tutorials.
- Once created through the UI, include these new datasets in your destination configuration as needed.
- If additional issues arise or clarification is required regarding this workaround or limitation, contact ÃÛ¶¹ÊÓƵ Support for further guidance.
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