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AEM Forms: correcting AEMFD package version display after add-on installation

Last update: Tue Jul 08 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

After installing the latest AEM Forms Add-on on AEM 6.5 SP21 or later, the Package Manager still displays an outdated AEMFD package version. This occurs due to the presence of the base package in the /crx-repository/install directory. To resolve this, manually install the correct version via Package Manager, remove the old package from the install folder, and restart the server to reflect the accurate version.

Description description

Environment

  • Product and Version: ÃÛ¶¹ÊÓƵ Experience Manager (AEM) Forms JEE 6.5, Service Pack 21 or later
  • AEMFD package (Forms Add-on): adobe-aemfd-win-pkg or adobe-aemfd-linux-pkg

Issue/Symptoms

After installing the latest AEM Forms Add-on package on AEM 6.5 (e.g., SP21), the base version of the AEMFD Windows/Linux package still appears in Package Manager, even though the latest add-on version was successfully deployed. This occurs because the base version remains in the /crx-repository/install directory, causing confusion about the active version.

Resolution resolution

Try the following steps:

  1. Ensure your environment is upgraded to Service Pack 21. Navigate to http://[ server] :[ port] /lc/crx/packmgr/index.jsp. Search for:

    • aemfd-win if on Windows
    • aemfd-linux if on Linux

    Verify whether the latest package (for example, adobe-aemfd-win-pkg-6.0.1244.ziporÌý²¹»å´Ç²ú±ð-²¹±ð³¾´Ú»å-·É¾±²Ô-±è°ì²µ-6.0.1244.³ú¾±±è) shows OK beside it.

  2. If an older version is still marked active,Ìýclick on the Forms Add-on package name > Ìý More > x Other versions. Locate the latest version and click Install. For steps, refer to Package Manager in the AEM 6.5 User Guide.

  3. Open the error.log file in real-time. Wait until the log activity stabilizes—do not proceed just because the UI says the package is installed.

  4. Stop the application server (for example, JBoss, WebLogic, or WebSphere). Confirm in the application server log that the shutdown is complete.

  5. Navigate to [ aem-forms root] /crx-repository/install. Locate and remove (or move for backup) the file: adobe-aemfd-win-pkg.zip or adobe-aemfd-linux-pkg.zip. For steps, refer to Download and install Service Pack on an AEM Form on JEE environment in the AEM 6.5 User Guide.

  6. Start the server and tail the application server log. Confirm the server starts without errors. Open Package Manager again. The correct package version (e.g., 6.0.1244) should now be displayed and active.

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