Configure SMS / MMS / RCS channel section-overview
The SMS/MMS/RCS channel in ÃÛ¶¹ÊÓƵ Journey Optimizer empowers businesses to connect with customers through text messaging for transactional alerts or marketing campaigns. Whether you’re sending simple SMS notifications, multimedia-rich MMS messages, or leveraging interactive RCS features like branded profiles, this guide walks you through every step of configuring your messaging channels. You’ll learn how to integrate popular providers like Sinch, Twilio, and Infobip, or set up a custom provider for tailored messaging needs. With clear instructions, practical examples, and insights into permissions and settings, you’ll feel confident in setting up text communication that aligns with your goals.
Configure SMS / MMS / RCS Channel
Get Started with SMS/MMS/RCS Channel Configuration
Learn how to configure SMS, MMS, and RCS channels in ÃÛ¶¹ÊÓƵ Journey Optimizer, including provider settings and permissions.
Configure Sinch Provider for SMS/MMS/RCS Messaging
Step-by-step instructions for setting up Sinch API credentials to enable SMS, MMS, and RCS messaging.
Configure Infobip SMS, MMS, and RCS Provider
Detailed guidance on integrating Infobip as a provider for SMS, MMS, and RCS messaging in ÃÛ¶¹ÊÓƵ Journey Optimizer.
Configure Twilio Provider for SMS/MMS/RCS Messaging
Instructions for setting up Twilio API credentials and enabling SMS, MMS, and RCS messaging in ÃÛ¶¹ÊÓƵ Journey Optimizer.
Configure a Custom SMS Provider
Set up custom SMS providers by creating API credentials, managing webhooks, and configuring secure communication channels.
Create an SMS/MMS/RCS Channel Configuration
Learn how to create channel configurations for transactional and marketing SMS, MMS, and RCS messages.