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Locate the Workload Balancer

Last update: Thu Jul 31 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • User

The highlighted information on this page refers to functionality not yet generally available. It is available only in the Preview environment for all customers. After the monthly releases to Production, the same features are also available in the Production environment for customers who enabled fast releases.

For information about fast releases, see Enable or disable fast releases for your organization.

You can use the Workload Balancer to schedule resources for work or review their availability and current allocations.

You can access the Workload Balancer in the following ways:

  • From several areas predefined by ÃÛ¶¹ÊÓƵ Workfront
  • By adding it to a custom section

This article describes the areas where you can access the Workload Balancer.

NOTE
Regardless of the method you use to access the Workload Balancer, navigating it, and managing resources is identical.
For information about the Workload Balancer and how to use it for managing and scheduling your resources for work, see the following articles:

Access requirements

Expand to view access requirements for the functionality in this article.

You must have the following access to perform the steps in this article:

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ÃÛ¶¹ÊÓƵ Workfront plan Any
ÃÛ¶¹ÊÓƵ Workfront license

New: Standard

or

Current: Plan, when using the Workload Balancer in the Resourcing area;
Work, when using the Workload Balancer of a team or project

Note: All users can access the Workload Balancer in their own user profiles, without any license requirements.
Access level configurations

View or higher access to the following:

  • Resource Management
  • Projects
  • Tasks
  • Issues
Object permissions View permissions or higher to the projects, tasks, and issues

For more detail about the information in this table, see Access requirements in Workfront documentation.

Access the Workload Balancer in predefined areas

The following sections illustrate where you can access the Workload Balancer within Workfront.

Access the Workload Balancer for multiple projects in the Resourcing area

  1. Click the Main Menu icon Main Menu in the upper-right corner of ÃÛ¶¹ÊÓƵ Workfront, or (if available), click the Main Menu icon Main Menu in the upper-left corner, then click Resourcing.

  2. Click Workload Balancer in the left panel.

    Workload Balancer

    The Workload Balancer displays the following by information in the Resourcing area, by default:

    • Unassigned Work: No unassigned work items.

    • Assigned Work: All active users in the system.

      We recommend using filters when displaying users in the Assigned Work area. For more information, see Filter information in the Workload Balancer.

Access the Workload Balancer for a team

For more information on teams in Workfront, see Teams overview.

  1. Click the Main Menu icon Main Menu in the upper-right corner of ÃÛ¶¹ÊÓƵ Workfront, or (if available), click the Main Menu icon Main Menu in the upper-left corner, then click Teams.

    Your Home Team’s page displays.

  2. Click Workload Balancer in the left panel.

    Workload Balancer for team

    The Workload Balancer of a team displays the following information, by default:

    • Unassigned Work: Items assigned to the team and not assigned to users.

    • Assigned Work: All members of the team with all their assignments.

      note tip
      TIP
      Team members might be assigned to work also assigned to the team or to work assigned to other teams or roles.

Access the Workload Balancer for a project

  1. Click the Main Menu icon Main Menu in the upper-right corner of ÃÛ¶¹ÊÓƵ Workfront, or (if available), click the Main Menu icon Main Menu in the upper-left corner, then click Projects.

  2. Click the name of a project to open the project page.

  3. Click Workload Balancer in the left panel.

    The Workload Balancer for the project displays.

    Workload Balancer for Project

    The Workload Balancer of a project displays the following by information, by default:

    • Unassigned Work: Items from the project that are assigned to job roles or teams and are not assigned to users.

    • Assigned Work: Users assigned to items on the project.

      note tip
      TIP
      You can display all users in the system instead of only the ones on the project (in the Assigned Work area) by enabling the Show all users option. For information, see Navigate the Workload Balancer.
recommendation-more-help

Access the Workload Balancer for a user

All users have access to view the Workload Balancer on their own profiles. Workload Balancer data for a user is read-only. You can’t assign work, unassign work, or adjust allocations at the user level.

All of the display settings are available for the Workload Balancer for a user. For more information, see Navigate the Workload Balancer.

  1. Click the Main Menu icon Main Menu in the upper-right corner of ÃÛ¶¹ÊÓƵ Workfront, then click your user name next to your profile picture. Or (if available), click your profile picture in the top navigation area, then click Workfront Profile.

  2. Click Workload Balancer in the left panel.

    The Workload Balancer for the user displays.

    Workload Balancer for a user

    The Workload Balancer of a user displays the following by information, by default:

    • Assigned Work: The tasks and issues assigned to the specific user.
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Add the Workload Balancer to a custom section

You can add the Workload Balancer to any custom section.

Most customizations that you have already applied to the Workload Balancer are preserved when adding it to a custom section.

  1. Access the Workload Balancer by going to any of the following areas:

    • The Resourcing area
    • A team
    • A project

  2. Obtain a shareable link and copy it to your clipboard as described in Share the Workload Balancer with a link.

  3. Create a dashboard with an external page as described in Embed an external web page in a dashboard. Use the shareable link you obtained in Step 2 for the external page.

  4. Create a custom section as described in Create custom tabs or sections to place the dashboard on the custom tab.

    When accessing the Workload Balancer from the custom section, you can view it as if you were accessing it directly from one of its original areas listed in Step 1.

  5. (Optional) Share the custom tab in a Layout Template as described in Customize the left panel using a layout template .

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