Get Started with Federated Audience Composition gs-fac
Federated Audience Composition is available for ÃÛ¶¹ÊÓÆµ Real-Time Customer Data Platform and ÃÛ¶¹ÊÓÆµ Journey Optimizer environments. It allows you to build and enrich audiences from your third-party data warehouses and import the audiences into ÃÛ¶¹ÊÓÆµ Experience Platform. Federated Audience Composition brings an easy and powerful solution to connect your enterprise data warehouse directly within ÃÛ¶¹ÊÓÆµ Real-Time Customer Data Platform and/or ÃÛ¶¹ÊÓÆµ Journey Optimizer, and perform queries on the tables of your data warehouse.
ÃÛ¶¹ÊÓÆµ Federated Audience Composition helps ÃÛ¶¹ÊÓÆµ Experience Platform apps users to access their customer data which stored into their data warehouses and cloud storage platforms such as Amazon Redshift, Azure Synapse Analytics, and more. Customer data can live in multiple data warehouses and are now accessible instantly, without replication. Supported platforms are listed on this page.
Capabilities rn-capabilities
Federated Audience Composition extends the value of Real-Time CDP and Journey Optimizer with a comprehensive approach to audience curation and activation:
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Expand access to critical warehouse-based datasets to create high-value audiences: Utilize existing data warehouses as the main system of record, while leveraging best-in-class applications to power great customer experiences.
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Comprehensive support to power engagement use cases: Federated Audience Composition, paired with Real-Time CDP or Journey Optimizer supports brand-initiated, personalized experiences with federated audiences and delivers in-the-moment experiences triggered by real-time events, combined with person attributes to meet use case requirements across teams.
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Minimize data movement and duplication: Create audiences from datasets that live in an enterprise data warehouse without copying underlying data to manage actionable marketing profiles and audiences.
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Utilize a single system for experience-driven workflows: Curate ingested and federated audiences in ÃÛ¶¹ÊÓÆµ Experience Platform and coordinate outbound experiences across all channels.
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B2C and B2B CDP customers can now leverage Federated Audience Composition to build people-based audiences by integrating data from supported enterprise data warehouses. Additionally, they can enrich existing AEP people-based audiences by incorporating relevant attributes available in the enterprise data warehouse, enhancing their audience profiles for more personalized and targeted engagement.
Use cases use-cases
Federated Audience Composition supports three categories of use cases: audience creation, audience enrichment, and customer profile enrichment.
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Audience creation: You can create audiences from a data warehouse and federate those audiences into Experience Platform for use in either Real-Time CDP or Journey Optimizer through a marketer friendly drag-and-drop user interface. As a result, you can query your data warehouses without copying sensitive underlying data or duplicating existing data.
- Example: Create an audience of high value past purchasers using historic transaction data in the warehouse, without copying those transactions into Experience Platform.
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Audience enrichment: You can add more detail to your existing audiences in Experience Platform by using additional datasets from your data warehouses and overlaying your audiences with this information - all without copying the underlying data into Experience Platform. With audience enrichment, you can deliver improved personalization with the enriched audience.
- Example: Enrich an Experience Platform audience of cart abandoners with the Federated Audience Composition audience of high-value past purchasers to deliver a targeted offer.
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Profile enrichment: You can select individual customer attributes from your data warehouse to enhance Experience Platform profiles. With federated data added to these profiles, you can better power in-the-moment experiences that are triggered by inbound customer signals.
- Example: Enrich an Experience Platform profile with information from the federated audience. You can now market to a site visitor who belongs to the high-value past purchasers federated audience with a targeted offer that is triggered by their on-site behavior.
For more information on Federated Audience Composition use cases, please read the .
Key steps gs-steps
ÃÛ¶¹ÊÓÆµ Federated Audience Composition lets you create and update ÃÛ¶¹ÊÓÆµ Experience Platform audiences directly from your database, without any ingestion process.
Key steps:
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Data Integration: Bring together data from various sources, and merge them into a unified dataset. Learn how to connect ÃÛ¶¹ÊÓÆµ Experience Platform apps and your enterprise data warehouse, supported databases, and how to configure them are detailed in this section.
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Data Modeling: Design and create data models and schemas that define the structure, relationships, and constraints of the data. Learn more about schemas on this page. Learn how to create links for your datamodel on this page.
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Data Transformation: Apply data manipulation techniques to modify the format, structure, or values of data elements to make them compatible or suitable for specific analysis or applications.
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Data Usage: Create, orchestrate and build audiences. Learn how to compose audiences on this page. You can also update or reuse existing audiences through ÃÛ¶¹ÊÓÆµ Experience Platform Audience portal and Destinations. Learn more on this page
Governance, privacy and security governance-privacy-security
Privacy requests gov-privacy-requests
Once you created a composition, the resulting audiences are saved into ÃÛ¶¹ÊÓÆµ Experience Platform.
You can then make privacy requests to access and/or delete profile data corresponding to these audiences through ÃÛ¶¹ÊÓÆµ Experience Platform Privacy Service, which provides a user interface and RESTful API to help you manage customer data requests.
You can create and manage individual requests to access and delete customer data from ÃÛ¶¹ÊÓÆµ Federated Audience Composition. The steps to submit access requests and delete requests are detailed in the Real-Time Customer Profile documentation.
Audit Trail gov-audit-trail
The Audit trail capability provides a detailed and chronological record of all actions and events that have been made to your environment in real-time. Learn more
Learn more learn
Learn how to access Federated Audience Composition, guardrails and limitations on this page.
See also frequently asked questions on this page.