ÃÛ¶¹ÊÓƵ Journey Optimizer Documentation cjm-documentation
What’s new
Get a glimpse of the newest enhancements in Journey Optimizer product and documentation! For a comprehensive list of features, improvements, and fixes, check out the detailed Release Notes. Visit the documentation updates page to stay up-to-date with the latest changes in the product documentation.
May release is now live! Check the Release notes to discover new capabilities, changes and improvements.
Journey Optimizer now offers several tools for conflict management and prioritization. These tools are available for your campaigns and Audience Qualification, Read audience, and unitary journeys.
The ÃÛ¶¹ÊÓƵ Express integration in ÃÛ¶¹ÊÓƵ Journey Optimizer allows you to easily access ÃÛ¶¹ÊÓƵ Express’s powerful editing tools while creating content. This integration enables you to resize images, remove backgrounds, crop visuals, and convert assets to JPEG or PNG without needing to switch between solutions.
By integrating ÃÛ¶¹ÊÓƵ Experience Manager as a Cloud Service with ÃÛ¶¹ÊÓƵ Journey Optimizer, you can now seamlessly incorporate your AEM Content Fragments into your Journey Optimizer content. This streamlined connection simplifies the process of accessing and leveraging AEM content, enabling the creation of personalized and dynamic campaigns and journeys.
Start with the basics!
Quick start guides
Learn how to achieve your goals faster in Journey Optimizer with your personalized approach depending on your role.
User interface
Learn how to navigate and optimize your experience in Journey Optimizer.
Create your first journey
Design and orchestrate personalized omnichannel journeys to harmonize marketing outreach with one-to-one customer engagement.
Launch your first campaign
Create and start your first campaign in Journey Optimizer to deliver targeted, one-time content to a specific audience.
Explore the documentation
Customer's experience
Journeys - Campaigns - Landing pages - Reporting - Decision management
Configuration
administration
Channel surfaces - Configure journeys - Access control - Sandboxes management
Content management
Assets/images - Personalization - Reusable & dynamic content - Test & preview content
Profiles & audiences
Audiences - Profiles - Identities - License usage - Privacy management
