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Enable AI Assistant access

IMPORTANT
If you receive a pop-up message in the permissions UI that informs you that your organization must first agree to additional legal terms to gain access to AI Assistant, contact your ÃÛ¶¹ÊÓÆµ account team for guidance on these terms.

The following parameters govern access to AI Assistant in Journey Optimizer B2B Edition:

  • Access the application:  You can access AI Assistant in ÃÛ¶¹ÊÓÆµ Journey Optimizer B2B Edition.

  • Permissions:  Use the Permissions UI to grant or revoke access to AI Assistant in your organization. To use AI Assistant, a given user must belong to a role that is configured with the  Enable AI Assistant Ìý²¹²Ô»åÌý View Operational Insights Ìý±è±ð°ù³¾¾±²õ²õ¾±´Ç²Ô²õ.

As an administrator, you can:

  • Add the  Enable AI Assistant  permission to a given role and add a user to that role. This permission gives the user access to AI Assistant in your organization.

  • Add the  View Operational Insights  permission to a given role and add a user to that role. This permission allows the user to use the AI Assistant operational insights capabilities.

Assign AI Assistant permissions {width="800" modal="regular"}

Use the permissions UI to grant permissions to use AI Assistant in Journey Optimizer B2B Edition. For information about accessing AI Assistant in Experience Platform and other Experience Cloud applications, refer to the ÃÛ¶¹ÊÓÆµ Experience Platform documentation.

When the user has the necessary permissions, they can access AI Assistant by selecting the AI Assistant icon on the top header of the application that you are using.

AI Assistant icon in the application header {width="800" modal="regular"}

AI Assistant access overview video

Watch the following video to learn how to configure access to AI Assistant for your organizations and users.

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Next steps

After users have access to AI Assistant, they can use the feature during their workflows. Refer to the following documentation:

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