Configure LINE channel in Journey Optimizer line-configuration
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Access the Channels > General settings > Channel configurations menu, then click Create channel configuration.
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Enter a name and a description (optional) for the configuration, then select the channel to configure.
note note NOTE Names must begin with a letter (A-Z). It can only contain alpha-numeric characters. You can also use underscore _
, dot.
and hyphen-
characters. -
To assign custom or core data usage labels to the configuration, you can select Manage access. Learn more on Object Level Access Control (OLAC).
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Select LINE channel.
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Select Marketing action(s) to associate consent policies to the messages using this configuration. All consent policies associated with the marketing action are leveraged in order to respect the preferences of your customers. Learn more
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Select the type of message for the configuration:
- Marketing: For promotional messages, such as weekly promotions for a retail store. These messages require user consent and should comply with LINE’s policy regarding user opt-ins.
- Transactional: For non-commercial messages, such as order confirmations, password reset notifications, or delivery updates. These messages can be sent even to users who have unsubscribed from marketing communications but are strictly limited to specific transactional contexts.
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Select your Channel settings.
Reach out to your ÃÛ¶¹ÊÓÆµ representative to set up your Channel settings.
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Select your LINE user ID you want to map. This is the identifier used to link messages to individual users within your LINE channel.
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Type-in your Sender Name, such as your brand’s name.
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Submit your changes.
You can now select your configuration when creating your LINE message.