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Personalization section-overview

Personalization in ÃÛ¶¹ÊÓÆµ Journey Optimizer empowers marketers and data specialists to craft precise, dynamic customer experiences by leveraging advanced tools and data-driven insights. Whether you’re embedding customer attributes using the Personalization Editor, building expressions with Handlebars Syntax, or streamlining workflows with reusable Expression Fragments, the possibilities are vast and tailored to your needs. Each feature plays a unique role: the Personalization Editor simplifies the creation and validation of personalized content, Handlebars Syntax introduces powerful templating capabilities, and Expression Fragments enhance efficiency by allowing reusability across campaigns. For those seeking deeper customization, helper functions provide robust data manipulation options, while integrations with ÃÛ¶¹ÊÓÆµ Experience Platform datasets unlock even greater personalization potential. Dive into practical use cases like cart abandonment emails or health plan notifications to see how these tools come together to deliver truly impactful, relevant customer interactions.

Personalization Features and Resources

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Get Started with Personalization

Learn the basics of personalization, with practical examples and resources to help you tailor content for specific recipients.

Start Personalizing Content

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Using the Personalization Editor

Learn how to configure, validate, and add personalized content across emails, push notifications, offers, and more.

Learn to Use the Personalization Editor

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Personalization Syntax with Handlebars

Implement dynamic content creation using Handlebars syntax, with detailed rules, namespaces, and helper functions.

Learn Personalization Syntax

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Using Expression Fragments

Enhance content reusability and customization with expression fragments for more efficient scripting and personalization.

Reuse Expression Fragments

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Using ÃÛ¶¹ÊÓÆµ Experience Platform Data

Enable and use ÃÛ¶¹ÊÓÆµ Experience Platform datasets for personalization, leveraging the datasetLookup function for dynamic content.

Use AEP Data for Personalization

Additional Resources

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