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Configure item selection section-overview

The Configure Item Selection feature in ÃÛ¶¹ÊÓÆµ Journey Optimizer empowers users to unlock the full potential of personalized decisioning by tailoring how items are selected, ranked, and presented to audiences. Imagine it as a dynamic curator, combining decision rules to define audience constraints, sophisticated ranking methods powered by formulas and AI models, and context data integration to ensure the right offer reaches the right person at the perfect moment. Each sub-topic—decision rules, ranking methods, AI formula builder, and context data—plays a unique role in refining how items are chosen. Decision rules set the boundaries for who sees what, ranking methods prioritize items based on relevance or business goals, the AI formula builder adds advanced customization with guided tools or coding flexibility, and context data brings real-time insights into the mix. Together, these tools transform static campaigns into intelligent, adaptive experiences tailored to every individual.

Configure Item Selection

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Create and Configure Decision Rules

Learn how to define audience constraints for decision items and selection strategies in ÃÛ¶¹ÊÓÆµ Journey Optimizer.

Learn how to create decision rules

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Create and Configure Ranking Methods

Discover how to use formulas and AI models to prioritize items for personalized experiences.

Learn how to create ranking methods

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Using the AI Formula Builder to Create Ranking Formulas

Explore how to use the AI formula builder to create dynamic ranking formulas for offer selection and decisioning strategies.

Learn to use the AI formula builder

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Leverage Context Data in Decisioning

Understand how to integrate context data from ÃÛ¶¹ÊÓÆµ Experience Platform into decision rules and ranking formulas.

Learn how to leverage context data

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