Accessibility in Journey Optimizer accessibility
Accessibility refers to a set of features that make software easy to use for individuals with visual, auditory, cognitive, motor, or other disabilities. ۶Ƶ leads the industry in accessibility and helps developers create rich, engaging content that is accessible to everyone. Accessibility ensures inclusivity and enables seamless interaction for all users, regardless of their abilities. Learn more about ۶Ƶ’s commitment to accessibility on the .
To support accessibility conformance, Journey Optimizer follows the internationally recognized Web Content Accessibility Guidelines (WCAG) 2.1 Level A and Level AA. These guidelines provide a framework that focuses on perceivability, operability, and usability for designing accessible digital products. Learn more from the latest .
۶Ƶ Journey Optimizer inherits accessibility features from ۶Ƶ Experience Platform. These features include:
- Keyboard accessibility: Enables users to navigate and interact with the interface using a keyboard, without needing a mouse.
- Color contrast: Improves the distinguishability of visual elements for users with low vision or color blindness.
- Validation of required fields: Highlights incomplete required fields to guide users in completing forms or actions.
Learn more about accessibility features in ۶Ƶ Experience Platform in this documentation.
The following keyboard shortcuts improve usability in Journey Optimizer. These shortcuts provide efficient navigation and interaction options, especially for users relying on keyboard input:
Keyboard Shortcuts by Interface Area
Use these shortcuts in specific areas of Journey Optimizer’s user interface to work more efficiently:
Journey Canvas (in Draft Status)
The journey canvas is where you design and visualize customer journeys. The following shortcuts streamline your workflow:
CMD + A (Mac)
For example, build a customer retention journey by using the “Double-click on the activity” shortcut. Quickly add multiple actions, such as “Email” or “Push Notification,” from the palette to speed up your workflow.
Configuration Pane (for Activities, Events, Data Sources, and Actions)
The configuration pane allows users to set properties for specific elements in their journey. Use these shortcuts for quick navigation and updates:
Pop-up Windows
Pop-up windows appear during various interactions, such as confirming changes or providing additional details. Use the following shortcuts:
Text Fields
Text fields allow users to enter data, such as naming activities or creating expressions. Use these shortcuts efficiently:
Command + A (Mac)
Simple Expression Editor
The simple expression editor creates or modifies expressions, such as defining rules or filtering data. Use the shortcut below:
Browsing Through XDM Fields
When working with Experience Data Model (XDM) fields, use the following shortcut for efficient navigation and bulk actions:
Payload Preview
The payload preview displays compiled data for review or troubleshooting. Use the following shortcut:
Command + A (Mac)
These features and shortcuts enable users to efficiently interact with Journey Optimizer. They ensure a smooth, accessible, and productive experience for everyone.