What’s new? section-overview
Get a glimpse of the newest enhancements in Journey Optimizer product and documentation!
✨ Immerse yourself in a hands-on experience with our AI Assistant live feature preview, designed to let you explore its features firsthand and fully understand its capabilities.
Journey Optimizer reporting comes with an improved interoperability with Customer Journey Analytics capabilities, standardizing reporting across both platforms and improving data consistency and reliability.
With the Web channel, ÃÛ¶¹ÊÓƵ Journey Optimizer allows you to personalize the web experience you deliver to your customers through inbound web journeys. The Web channel is now available in the journey canvas.
Latest Release Notes
Explore the newest updates, enhancements, and features in ÃÛ¶¹ÊÓƵ Journey Optimizer, including April and March 2025 releases.
Previous Release Notes (2023-2025)
Dive into detailed documentation of updates, features, and improvements across 2023, 2024, and 2025.
Documentation Updates
Stay informed about documentation improvements, reorganizations, and new recommendations in ÃÛ¶¹ÊÓƵ Journey Optimizer.