SMS / MMS / RCS channel section-overview
The SMS/MMS/RCS channel in ÃÛ¶¹ÊÓƵ Journey Optimizer empowers you to engage customers directly on their mobile devices through personalized text messaging. Whether you’re sending simple updates via SMS, rich multimedia content through MMS, or interactive, branded messages with RCS, this channel offers versatile ways to connect. You’ll explore how to configure service providers, create and personalize messages, integrate them into campaigns or journeys, and ensure compliance with opt-out management. Along the way, learn how to test, send, and manage your communications for maximum impact, making it easy to deliver timely, relevant messages that resonate with your audience.
SMS / MMS / RCS Channel Overview
Getting Started with Text Messaging
Learn how to configure, create, and manage SMS, MMS, and RCS messages in ÃÛ¶¹ÊÓƵ Journey Optimizer.
How to Create SMS, MMS, and RCS Messages
Step-by-step guide to designing, configuring, and sending personalized text messages as part of journeys or campaigns.
Check and Send Your Text Messages
Preview, validate, and send messages while ensuring successful delivery and adherence to best practices.
Manage Text Message Opt-Out
Ensure compliance with industry standards by managing opt-out processes for SMS, MMS, and RCS communications.
Set Up SMS Subdomains
Configure SMS subdomains for message delivery, including setup, delegation, and management.
Configure SMS / MMS / RCS Channels
Comprehensive guidance on setting up messaging channels with supported providers, custom configurations, and tailored options.