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ÃÛ¶¹ÊÓÆµ Journey Optimizer B2B Edition Documentation

What’s new?

Here is a sampling of the latest additions and enhancements in the Journey Optimizer B2B Edition application and documentation.

Account lists

Create an account list, which is a collection of named accounts that Marketers can use for targeted journey orchestration. An account list can target named accounts by your defined criteria, such as industry, location, or size of the company.

[Learn more]{class="badge informative" title="Learn about account lists"}

Account list filters for smart lists

You can now filter Marketo Engage smart lists with account list filters. These filters allow you to suppress and include account list members across Marketo Engage campaigns and programs from account journeys within Journey Optimizer B2B Edition.

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Inactivity history filters

Progress journeys based on inactivity within Marketo Engage campaigns and programs including email, interesting moments, data value changes and visited web pages.

[Learn more]{class="badge informative" title="Learn about inactivity history filters"}

Journey duplication

Duplicate your account journey structures to minimize manual errors and ensure consistent settings, flows, and paths. In the duplicated journey, you can adjust content or actions, making it easier to manage larger and more complex campaigns​.

[Learn more]{class="badge informative" title="Learn about journey duplication"}

Intelligent insights dashboard

With the new Intelligent dashboard, you can see the progression of buying group qualification across stages. Know which buying groups are moving quickly and which are stagnant so that you can curate journeys to nurture them as needed. You also have details at the buying group and account level, which provides more context and historical data for customer engagement.

[Learn more]{class="badge informative" title="Learn about the Intelligent Dashboard"}

ÃÛ¶¹ÊÓÆµ Express image editing

Use the ÃÛ¶¹ÊÓÆµ Express Quick Actions to touch up your content with cropping, resizing, background removal, and format conversion. The intuitive ÃÛ¶¹ÊÓÆµ Express UI is built in so that you can quickly fine-tune your image assets.

With ÃÛ¶¹ÊÓÆµ Express Enterprise licensing, you can leverage a full suite of ÃÛ¶¹ÊÓÆµ Express capabilities. Use these features to polish and enhance images, while sticking to brand guidelines, and remove roadblocks in the content supply chain.

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Fragment customizable fields

As a content designer, you can designate a parameter for a component in the fragment as editable. This configuration allows the email or template author to specify a custom field value that is specific to their needs. This customization flag is limited to image, text, and button visual components.

[Learn more]{class="badge informative" title="Learn about custom fields for content fragments"}

For a full list of new features and improvements, see the release notes.

Start with the basics

Product usage launch

Launch from your home page
Learn how to achieve your goals faster in Journey Optimizer B2B Edition with your personalized home page based on your role.

Buying groups

Build your first Buying Group
Create your first buying group in Journey Optimizer B2B Edition to automate the process of engaging and qualifying contacts.

Account journeys

Create your first Account Journey
Design and orchestrate personalized account journeys to harmonize marketing outreach with targeted engagement.

Learn more
Learn more
Learn more

Overview demo

Discover the components of a buying group and understand the basics of building an account journey.

video poster

Explore the documentation

Additional resources

ÃÛ¶¹ÊÓÆµ Journey Optimizer B2B Edition
Videos and tutorials -
ÃÛ¶¹ÊÓÆµ Experience Platform
Documentation -
ÃÛ¶¹ÊÓÆµ Real-Time Customer Data Platform
Documentation - Developer tutorials
ÃÛ¶¹ÊÓÆµ Marketo Engage
User documentation - Developer documentation
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