Create a LINE message create-line
Add a LINE message create-line-journey-campaign
Browse the tabs below to learn how to add a LINE message in a campaign or a journey.
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Open your journey then drag and drop a LINE activity from the Actions section of the palette.
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Provide basic information on your message (label, description, category), then choose the message configuration to use.
For more information on how to configure a journey, refer to this page
The configuration field is pre-filled, by default, with the last configuration used for that channel by the user.
You can now start designing the content of your SMS message from the Edit content button, as detailed below.
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Access the Campaigns menu, then click Create campaign.
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Select the type of campaign that you want to execute
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Scheduled - Marketing: execute the campaign immediately or on a specified date. Scheduled campaigns are aimed at sending marketing messages. They are configured and executed from the user interface.
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API-triggered - Marketing/Transactional: execute the campaign using an API call. API-triggered campaigns are aimed at sending either marketing, or transactional messages, i.e. messages sent out following an action performed by an individual: password reset, cart purchase etc.
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From the Properties section, edit your Campaign’s Title and Description.
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Click the Select audience button to define the audience to target from the list of available ÃÛ¶¹ÊÓƵ Experience Platform audiences. Learn more.
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In the Identity namespace field, choose the namespace to use in order to identify the individuals from the selected audience. Learn more.
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In the Actions section, choose the LINE and select or create a new configuration.
Learn more about LINE configuration in this page.
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Click Create experiment to start configuring your content experiment and create treatments to measure their performance and identify the best option for your target audience. Learn more
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In the Actions tracking section, specify if you want to track clicks on links in your SMS message.
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Campaigns are designed to be executed on a specific date or on a recurring frequency. Learn how to configure the Schedule of your campaign in this section.
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From the Action triggers menu, choose the Frequency of your SMS message:
- Once
- Daily
- Weekly
- Month
You can now start designing the content of your text message from the Edit content button, as detailed below.
Define your LINE content line-content
To configure your LINE content, follow the steps below.
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From the journey or campaign configuration screen, click the Edit content button to configure the text message content.
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Click Edit code to edit JSON content.
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Use the personalization editor to define content, add personalization and dynamic content. You can use any attribute, such as the profile name or city for example. You can also define conditional rules. Browse to the following pages to learn more about personalization and dynamic content in the personalization editor.
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Click Save and check your message in the preview.
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Use the Simulate content button to preview your LINE message content and personalized content.
Once you have performed your tests and validated the content, you can send your LINE message to your audience. These steps are detailed in this page
Once sent, you can measure the impact of your LINE within the Campaign or Journey reports. For more on reporting, refer to this section.