ÃÛ¶¹ÊÓÆµ

SMS / MMS channel section-overview

The SMS/MMS channel in ÃÛ¶¹ÊÓÆµ Journey Optimizer unlocks the power of personalized, real-time mobile communication, enabling brands to connect with their audiences in meaningful ways. Whether you’re crafting rich multimedia messages or concise text updates, this channel provides the tools to create, test, and send impactful campaigns while ensuring compliance through opt-out management and SMS gateway configurations. Dive deeper into child sections to explore the nuances of message creation, from tailoring content with dynamic personalization to validating and resolving errors for seamless execution. Learn to integrate messaging into journeys for ongoing engagement or deploy targeted campaigns to drive specific outcomes. With features like URL shortening, sender ID management, and real-time opt-out handling, the SMS/MMS channel empowers marketers to deliver high-value experiences that resonate across devices.

Explore the SMS/MMS Channel

icon

Overview of the SMS/MMS Channel

Learn about the capabilities of the SMS/MMS channel, including personalization, compliance, and SMS gateway configurations.

Read the overview

icon

Getting Started with Text Messaging

Follow a tutorial on creating and managing SMS, MMS, and RCS messages, using campaigns and journeys.

Start with text messaging

icon

Create and Configure SMS/MMS/RCS Messages

Learn how to add, personalize, test, and send SMS/MMS/RCS messages in your campaigns and journeys.

Create your messages

icon

Preview, Validate, and Send SMS/MMS

Understand how to preview, validate, and send messages while addressing warnings and errors.

Check & send messages

icon

Manage Text Message Opt-Outs

Ensure compliance by using inbound keywords, blocklists, and sender IDs for opt-out management.

Handle opt-outs

recommendation-more-help
91a6d90a-6d61-4a62-bbed-ae105e36a860