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Audiences section-overview

Audiences in ÃÛ¶¹ÊÓÆµ Journey Optimizer unlock the power of data-driven personalization, enabling you to transform raw customer data into actionable insights for tailored experiences. At its core, this feature allows marketers, data analysts, and campaign managers to define dynamic audience segments through streaming, batch, and edge segmentation methods, ensuring real-time relevance. Dive into tools like Audience Composition to visually combine and refine segments, or leverage Enrichment Attributes to create highly contextual journeys that adapt to individual needs. Whether you’re activating audiences within campaigns and journeys or enriching customer profiles for deeper personalization, each sub-section offers unique methods and workflows to help you craft impactful, data-led strategies. Prepare to discover how audiences can elevate your marketing efforts from segmentation to execution, ensuring every customer interaction feels uniquely crafted.

Audiences

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Get Started with ÃÛ¶¹ÊÓÆµ Experience Platform Audiences

Learn how to create, manage, and activate audiences using ÃÛ¶¹ÊÓÆµ Experience Platform tools for targeted marketing and personalization campaigns.

Start with ÃÛ¶¹ÊÓÆµ Experience Platform Audiences

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Create and Manage Audiences in ÃÛ¶¹ÊÓÆµ Journey Optimizer

Build, manage, and enrich audience segments with tools for segmentation definitions, custom uploads, and federated data integration.

Create and Manage Audiences

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Audience Activation in Campaigns & Journeys

Activate and use ÃÛ¶¹ÊÓÆµ Experience Platform audiences in campaigns and journeys with guidance on processes, limitations, and best practices.

Activate Audiences in Campaigns

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Leverage Enrichment Attributes in ÃÛ¶¹ÊÓÆµ Journey Optimizer

Use enrichment attributes to personalize journeys and messages with step-by-step instructions and important considerations.

Use Enrichment Attributes

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