Manage your journeys section-overview
Managing your journeys in ÃÛ¶¹ÊÓƵ Journey Optimizer is all about transforming complexity into clarity. Whether you’re overseeing hundreds of customer interactions or fine-tuning the perfect outreach moment, this section empowers you with the tools and insights to make every journey seamless and impactful. Imagine having a command center where you can filter, organize, and analyze journeys based on their type, status, or even time zone preferences—all while ensuring they align with your unique business goals. From optimizing send times with AI to managing profile reentry rules, this section ensures that every touchpoint is precisely timed and strategically executed for maximum engagement.
Think of it like planning a global concert tour: you need to know where your audience is, what they want, and how to deliver an unforgettable experience. Here, you’ll learn how to orchestrate your journeys with precision, ensuring messages reach the right people at the right time. Whether you’re duplicating journeys across sandboxes, troubleshooting errors, or leveraging AI-driven predictions for decision-making, this section equips you with real-world strategies and best practices to elevate your customer engagement game. Dive in and discover how to craft journeys that not only meet but exceed expectations.
Manage your journeys
Browse & Filter Your Journeys
Learn how to efficiently manage and organize your journeys using the dashboard, filtering options, and lifecycle tools.
Managing Profile Entry and Reentry
Understand how to control profile entry and reentry behavior across various journey types for optimal configuration.
Managing Time Zones in Journeys
Configure time zones for precise scheduling and activity execution in your journeys.
Send-Time Optimization
Leverage AI to predict the best times to send messages for maximum engagement.
Ending a Journey
Explore how journeys end for individuals, and learn methods for closing or stopping journeys effectively.
Copy a Journey to Another Sandbox
Learn how to copy journeys and their dependent objects between sandbox environments.
Additional resources
- Troubleshooting Your Journey - Identify and resolve errors in your journeys, and ensure successful execution prior to publishing.
- Integrate with Intelligent Services - Enhance marketing strategies by integrating ÃÛ¶¹ÊÓƵ Intelligent Services with Journey Optimizer.