Get started with reporting capabilities get-started-report
ÃÛ¶¹ÊÓƵ Journey Optimizer offers you actionable insights through its robust reporting capabilities. Reports are available for campaigns, journeys, landing pages, subscription lists, and more. Available reports are listed below.
In addition, to optimize the deliverability of your Journey Optimizer experiences, we recommend using the best practices listed in this section.
Types of reports reporting-types
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Last 24-hours live reports - Use the Live report to measure and visualize in real-time the impact and performances of your journeys and your messages in a built-in dashboard. Data are available in the Live report as soon as your delivery is sent or your journey is executed from the Last 24hrs tab. Learn more about live reports in this section.
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All-time reports with Customer Journey Analytics - Journey Optimizer reporting is fully integrated with Customer Journey Analytics capabilities, standardizing reporting across both platforms and improving data consistency and reliability. This seamless integration between Journey Optimizer and Customer Journey Analytics provides a clearer view of performance metrics, enabling users to make more informed decisions. Learn more about all-time reports in this section.
If you own an ÃÛ¶¹ÊÓƵ Customer Journey Analytics license, you can analyse your Journey Optimizer reports into Customer Journey Analytics. This powerful option seamlessly redirects you to your Customer Journey Analytics environment, empowering you to personalize your reports extensively. You can enrich your widgets with specialized Customer Journey Analytics metrics, taking your insights to a whole new level. Learn more
Let’s dive deeper
Now that you have an understanding of the types of reports in Journey Optimizer, it’s time to dive deeper into these documentation sections to learn how to access and understand reporting capabilities.
All time global reports are available for all your channels. Select the report for the channel you need to get more details.
Reports for outbound channels
Select an outbound channel to discover associated global all-time reports.
Reports for inbound experiences
Select an inbound experience to discover associated global all-time reports.
