WhatsApp section-overview
ÃÛ¶¹ÊÓƵ Journey Optimizer empowers you to connect with your audience on WhatsApp, a channel that’s perfect for real-time, personalized communication. Whether you’re sending updates, promotions, or critical information, this feature helps you seamlessly integrate WhatsApp into your campaigns and journeys using Meta’s Cloud API. You’ll learn how to configure the channel, create engaging messages, preview and validate content, and ensure smooth deliveryall while staying compliant with Meta’s policies. Each topic builds on the last, giving you a clear, step-by-step path to mastering WhatsApp messaging for impactful customer engagement.
WhatsApp Documentation
Getting Started with WhatsApp Messaging
Learn how to integrate WhatsApp with ÃÛ¶¹ÊÓƵ Journey Optimizer, including prerequisites, limitations, and setup steps.
Configuring the WhatsApp Channel
Step-by-step instructions to set up WhatsApp API credentials, webhooks, and channel configurations for messaging.
Creating WhatsApp Messages
Learn how to design and send personalized WhatsApp messages, including templates, supported elements, and calls to action.
Preview, Validate, and Send WhatsApp Messages
Understand how to preview, validate, and send WhatsApp messages while addressing errors and complying with policies.