Reports section-overview
ÃÛ¶¹ÊÓƵ Journey Optimizer’s reporting tools transform data into actionable insights, empowering marketing specialists, campaign managers, and data analysts to unlock the full potential of their customer engagement strategies. From the immediacy of Live Reports, capturing real-time journey and campaign performance, to the depth of All-Time Reports, offering comprehensive trend analysis across channels, each report type provides a unique lens into your operations. Dive deeper with Journey Step Event Reports for granular, step-by-step customer journey analytics, or troubleshoot delivery challenges with detailed Exclusion Reasons and error codes. System Alerts ensure proactive monitoring of system health, keeping you ahead of potential issues. Together, these tools form a robust ecosystem designed to optimize campaigns, refine customer journeys, and drive impactful engagement. Whether you’re tracking KPIs in real time or analyzing historical data, these reporting features are your gateway to data-driven decision-making and unparalleled customer experiences.
Reporting Tools and Insights
Get Started with Reporting in ÃÛ¶¹ÊÓƵ Journey Optimizer
Understand the basics of reporting, including live and all-time reports, and how to access them effectively.
Live Reporting in ÃÛ¶¹ÊÓƵ Journey Optimizer
Monitor and analyze the real-time performance of your journeys and campaigns with customizable dashboards.
All Time Report: Insights, Metrics, and Optimization
Explore detailed insights on journey and campaign performance through Customer Journey Analytics integration.
Journey Step Event Reporting and Analysis
Leverage granular journey data and SQL queries for optimization and troubleshooting.
Exclusion Reasons in ÃÛ¶¹ÊÓƵ Journey Optimizer
Understand message delivery exclusions, error codes, and affected channels for better troubleshooting.
Additional Resources
- Access and Subscribe to System Alerts - Stay updated on system issues with alerts for campaigns and journeys.