ÃÛ¶¹ÊÓƵ

View section links

• Event schedule
• Resources for using AI in Experience Cloud
• ÃÛ¶¹ÊÓƵ System Status
• ÃÛ¶¹ÊÓƵ Experience Cloud - central interface and administration
• ÃÛ¶¹ÊÓƵ Experience Platform
• ÃÛ¶¹ÊÓƵ Real-Time CDP
• ÃÛ¶¹ÊÓƵ Analytics
• ÃÛ¶¹ÊÓƵ Customer Journey Analytics
• ÃÛ¶¹ÊÓƵ Streaming Media Analytics
• ÃÛ¶¹ÊÓƵ Experience Manager
• ÃÛ¶¹ÊÓƵ Commerce
• ÃÛ¶¹ÊÓƵ Target
• ÃÛ¶¹ÊÓƵ Campaign
• ÃÛ¶¹ÊÓƵ Journey Optimizer
• ÃÛ¶¹ÊÓƵ Journey Optimizer B2B Edition
• ÃÛ¶¹ÊÓƵ Marketo Engage
• ÃÛ¶¹ÊÓƵ Workfront
• ÃÛ¶¹ÊÓƵ GenStudio for Performance Marketing
• ÃÛ¶¹ÊÓƵ Mix Modeler
• ÃÛ¶¹ÊÓƵ Advertising
• ÃÛ¶¹ÊÓƵ Pass
• ÃÛ¶¹ÊÓƵ Document Cloud
• ÃÛ¶¹ÊÓƵ Creative Cloud for enterprise
• Customer Data Management - Voices
• Digital Experience Blueprints
• Certification at ÃÛ¶¹ÊÓƵ

View upcoming events

• Multisolution | The Skill Exchange | Taking place on August 13 - 14 and 20 - 21, this customer focused, digital experience is designed to deepen your expertise across ÃÛ¶¹ÊÓƵ solutions, including ÃÛ¶¹ÊÓƵ Analytics, ÃÛ¶¹ÊÓƵ Customer Journey Analytics, ÃÛ¶¹ÊÓƵ Experience Platform: Real-Time CDP + ÃÛ¶¹ÊÓƵ Journey Optimizer, ÃÛ¶¹ÊÓƵ Experience Manager, ÃÛ¶¹ÊÓƵ Marketo Engage, and ÃÛ¶¹ÊÓƵ Workfront. | August 13, 2025 |

• GenStudio for Performance Marketing | Inside GenStudio for Performance Marketing: What’s Possible & What’s New | August 13, 2025 |

• GenStudio for Performance Marketing | Power Templates: How IDEXX Reconfigured Project Templates for Global Success | August 14, 2025 |

• Workfront | Power Templates: How IDEXX Reconfigured Project Templates for Global Success | August 14, 2025 |

• Experience Manager | Espressos & Experience Manager: Content Hub vs. Brand Portal | August 14, 2025 |

• Workfront | Fast Track Efficiency: Data Imports with Workfront Fusion | August 19, 2025 |

• General | Retail Leaders: AI-Driven Growth & Top Performer Playbooks | August 21, 2025 |

• Multisolution | Data Drip: Benefits of Migrating from an Old System to Web SDK | August 21, 2025 |

And more! View the complete listing of upcoming and on-demand events on Experience League.

Details

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Product	Resource	Description
Experience Cloud	Generative AI in Experience Cloud	Find help on generative AI (GenAI) and AI Assistant in Experience Cloud applications.
Experience Cloud	Agentic AI	Learn about Product Support Agent and Data Insights Agent (agentic AI).
Customer Journey Analytics	Introduction to Content Analytics	Learn how Content Analytics uses AI and Experience Platform infrastructure to reveal what makes content effective. Teams can better optimize engagement, drive conversions, and make smarter, data-backed decisions.
Journey Optimizer	Guide to the Formula Builder interface in Journey Optimizer	Learn how to use the AI Formula Builder in ÃÛ¶¹ÊÓƵ Journey Optimizer to create custom offer ranking strategies.
Journey Optimizer	Capture offer interactions with ÃÛ¶¹ÊÓƵ Web SDK for AI model training	Learn about capturing user interaction data–such as offer impressions and clicks–using the ÃÛ¶¹ÊÓƵ Experience Platform Web SDK (alloy.js). This data serves as the foundation for training AI models in ÃÛ¶¹ÊÓƵ Journey Optimizer (AJO) intelligently to rank offers based on user behavior and contextual signals.

Release notes

Release date: July 16, 2025

What’s new

• Virtual Assistant general availability
• Event ID search
• Slack notification setup update
• Bug fixes and improvements

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Feature	Description
Virtual Assistant general availability	Virtual Assistant lets ÃÛ¶¹ÊÓƵ Status customers on the web or mobile find answers and perform quick actions without leaving the home page. It’s a single place for getting help and completing tasks quickly. Virtual assistant is now available to all ÃÛ¶¹ÊÓƵ Status customers. It can be accessed by logging in to and interacting with the Ask our assistant widget .
Event ID search	Customers can now search by event ID on Product and Cloud pages as well as on Virtual Assistant.
Slack notification setup update	Customers will be asked to enter their Slack channel details before they can proceed with the setup. This update ensures a smooth Slack setup with their Slack channel handy.
Bug fixes and improvements	Missing notifications - Customer-facing statement availability notifications were not sent to customers on past CSOs Missing notifications - When two events occurred at same time, email communications were missed. 40 days history for Maintenances - Maintenances were missing historical events due to some of them being older than 40 days. Cloud page banner - The banner did not update when filters changed on the Cloud page. UI Enhancements - Messages related to customer-facing statements are updated to improve clarity.

Previous release notes for ÃÛ¶¹ÊÓƵ System Status:

• April 2025
• August 2024
• May 2024
• January 2024
• October 2023
• August 2023
• March 2023
• January 2023

View help resources

See the Experience Cloud interface and administration guide for help on:

• Generative AI in Experience Cloud applications
• User management and product licenses (Admin Console)
• Customer Attributes, Audience Library, Assets, and more

View updates

Experience Platform

July 29, 2025 updates:

• Capacity: Offers visibility into organizational guardrails and provides sandbox-level recommendations to resolve capacity violations, now supporting streaming ingestion and segmentation.
• Destinations: Introduces limited availability for the Google Customer Match + Display & Video 360 integration and upgraded The Trade Desk connector, requiring updates to flow and connection spec IDs for API users.
• Data Ingestion: Support for monitoring streaming profile ingestion.
• Real-Time CDP B2B Edition: Enhances B2B customer data management with unified profiles, advanced audience creation, and cross-channel activation capabilities.
• Sandboxes: Changes to multi-entity audience imports.
• Segmentation Service: You can use the external audiences API to programmatically import externally generated audiences into ÃÛ¶¹ÊÓƵ Experience Platform.
• Sources: (Beta) Use the Didomi source to ingest consent and preference management data from Didomi, supporting compliance with privacy regulations and consent-based marketing strategies.

See Experience Platform release notes for details.

Mobile SDK

July 24, 2025 updates:

• Android BOM 3.14.0
• Android Messaging 3.4.0
• iOS Messaging 5.7.0
• iOS Core 5.6.0
• Android Optimize 3.6.1

See for details.

New Experience Platform tutorials tutorials-aep

New tutorials published for ÃÛ¶¹ÊÓƵ Experience Platform on Experience League.

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Published	Applications	Name	Type	Description
August 2025	Experience Platform	Run queries	Video tutorial	Learn how to use the ÃÛ¶¹ÊÓƵ Experience Platform Query Editor to create, run, and manage SQL queries efficiently.
August 2025	Experience Platform	Connect to Oracle databases in Federated Audience Composition	Video tutorial	Learn how to connect Oracle databases within ÃÛ¶¹ÊÓƵ Experience Platform to discover schemas, build data models, and use the data for audience enrichment.
August 2025	Experience Platform	Subscribe to Federated Audience Composition alerts	Video tutorial	Learn how to subscribe to Federated Audience Composition alerts to receive in-app or email notifications for both successful and failed executions. To enable this, configure their preferences in the Notification Settings under the Experience Platform product.

New Experience Platform support knowledge base kb-aep

New articles and updates to existing articles for Experience Platform.

table 0-row-4 1-row-4 2-row-4 3-row-4 4-row-4 5-row-4 6-row-4
Published	Name	Type	Description
July 2025	Case sensitivity issues in audience creation on ÃÛ¶¹ÊÓƵ Experience Platform UI	New article	Learn about the solutions to the issue where audience names are case-sensitive, so NAME_1 and name_1 are treated as separate audiences.
July 2025	Audience evaluation stuck in queued status in AEP	New article	Learn about the solutions to the issue when audience evaluations that you trigger on demand stay in a queued state.
July 2025	ÃÛ¶¹ÊÓƵ Experience Platform: Lookalike Audiences not syncing with Google Ad Manager	New article	Learn about the solutions to the issue when you try to activate a Lookalike Audience from ÃÛ¶¹ÊÓƵ Experience Platform (AEP) to Google Ad Manager (GAM), the audience appears in GAM, but stays empty and doesn’t function.
July 2025	UPS job fails due to record size exceeding ingestion limits in AEP	New article	Learn about the solutions to the issue when UPS batch ingestion in ÃÛ¶¹ÊÓƵ Experience Platform (AEP) fails when records exceed size limits.
July 2025	Error occurs during segment activation to Amazon Ads destination in AEP	New article	Learn about the solutions to the issue when an error occurs during segment activation to the Amazon Ads destination even after renaming segments to meet mapping requirements by removing special characters.
July 2025	Real-Time Customer Data Platform: Missing profile fragment counts in profile-enabled datasets	New article	Learn about the solutions to the issue when the columns, New profile fragments and Existing profile fragments, may appear empty when viewing batches for a profile-enabled dataset in Real-Time Customer Data Platform.

View new tutorials

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Published	Name	Type	Description
July 2025	Real-Time CDP Collaboration introduction	Video tutorial	Get an introduction to ÃÛ¶¹ÊÓƵ Real-Time CDP Collaboration, a purpose-built data collaboration application that lets you discover and activate high-value audiences and use measurement capabilities to drive tangible results.
July 2025	Create a project in Real-Time CDP Collaboration	Video tutorial	Learn the basics of creating projects in Real-Time CDP Collaboration, including a brief look at discovery, activation, and measurement.
July 2025	Real-Time CDP overview for agency practitioners	Video tutorial	Learn how Real-Time CDP works and what it does, with a focus on data sources and audiences that fuel their Real-Time CDP Collaboration use case and workflows.
July 2025	Real-Time CDP Collaboration: Process and people	Video tutorial	For agency and paid media teams: a quick look at Real-Time CDP–what it is, how it works, and how data sources and audiences power collaboration workflows.
July 2025	Configure file-based cloud storage or email marketing destinations	Video tutorial	Get tips during a walkthrough of the configuration of a file-based destination in ÃÛ¶¹ÊÓƵ’s Real-Time CDP. This applies to cloud storage destinations (for example, S3 or SFTP) and also email marketing destinations.

For more information, see:

• Video tutorials: Understanding Real-Time Customer Data Platform

• Product documentation: Real-Time Customer Data Platform

Release notes and new tutorials

ÃÛ¶¹ÊÓƵ Analytics releases operate on a continuous delivery model, which allows for a more scalable, phased approach to feature deployment. Release notes are updated several times a month.

August 2025

Updates include:

• Analyze AI traffic with a new Referrer Type dimension item
• Projects downloaded as PDFs are downloaded to your workstation
• Deleted projects are immediately unavailable by URL and are deleted from scheduled deliveries
• Streaming Media: Updated XDM fields for collecting Streaming Media data into ÃÛ¶¹ÊÓƵ Experience Platform

See Analytics release notes for details.

AppMeasurement appm

See for details.

Release notes and new tutorials

Releases for Customer Journey Analytics occur on a continuing basis. As such, release notes are updated several times a month. Please check them regularly.

August updates:

• Map visualization
• Real-time reporting
• B2B templates
• Projects downloaded as PDFs are downloaded to your workstation
• Support for ad-hoc schemas
• Stitching in connections
• Extending lookup keys limit
• Create metrics and dimensions based on user-defined map fields from the
• Platform schema
• Deleted projects are immediately unavailable by URL and are deleted from scheduled deliveries

See Customer Journey Analytics (CJA) release notes

New Customer Journey Analytics tutorials tutorials-cja

New tutorials published for Customer Journey Analytics.

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Published	Name	Type	Description
August 2025	Workspace Commenting in CJA	Video tutorial	Learn how Workspace commenting in ÃÛ¶¹ÊÓƵ Customer Journey Analytics lets you and your team collaborate directly on your data. Ask questions, share insights, and build consensus without ever leaving your analysis.

New Customer Journey Analytics support knowledge base kb-cja

New articles and updates to existing articles for Customer Journey Analytics.

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Published	Name	Type	Description
July 2025	Access issues with shared metrics and dimensions in CJA	New article	Learn about the solutions to the issue in ÃÛ¶¹ÊÓƵ Customer Journey Analytics where you can’t access Shared Metrics and Dimensions.

Release notes

• Streaming Media Analytics release notes

• Streaming Media Analytics product documentation and tutorials

Release notes, new tutorials, and support articles

Experience Manager as a Cloud Service release notes

Current release: 2025.7.0 - August 7, 2025

Next feature release: 2025.8.0 - August 28, 2025

• Release notes home for AEM CS
• Latest AEM CS release overview video

Other Experience Manager product release notes are maintained at the following pages:

• Experience Manager 6.5 Service Pack release notes
• Experience Manager Cloud Manager release notes
• Automated Forms Conversion Service release notes
• Experience Manager Assets Dynamic Media release notes
• Experience Manager Brand Portal release notes
• Experience Manager Desktop App release notes
• Experience Manager Dispatcher release notes

New Experience Manager tutorials tutorials-aem

New video and written tutorials (articles) published for Experience Manager as a Cloud Service.

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Published	Applications	Name	Format	Description
August 2025	AEM Sites	Preview a local Universal Editor extension	Tutorial	Learn how to preview a locally running Universal Editor extension during development.
August 2025	AEM CS	Blocking DoS, DDoS and sophisticated attacks using traffic filter rules	Tutorial	Learn how to block Denial of Service (DoS), Distributed Denial of Service (DDoS) and sophisticated attacks using traffic filter rules in the AEM as a Cloud Service (AEMCS) managed CDN.
August 2025	AEM CS	Webhooks and AEM Events	Video tutorial	Learn how to receive AEM events on a webhook and review the event details, such as payload, headers, and metadata.
August 2025	AEM CS	Best practices for traffic filter rules including WAF rules	Tutorial	Learn recommended best practices for configuring traffic filter rules including WAF rules in AEM as a Cloud Service to enhance security and mitigate risks.
August 2025	AEM CS	Normalizing requests	Tutorial	Learn how to normalize requests by transforming them using traffic filter rules in AEM as a Cloud Service.
August 2025	AEM CS	How to set up traffic filter rules including WAF rules	Video tutorial	Learn how to set up traffic filter rules including Web Application Firewall (WAF) rules. In this tutorial, we set up the groundwork for subsequent tutorials, where you will configure and deploy rules, followed by testing and analyzing of the results.
August 2025	AEM CS	Monitoring sensitive requests	Tutorial	Learn how to monitor sensitive requests by logging them using traffic filter rules in AEM as a Cloud Service.
August 2025	AEM CS	Protecting AEM websites using WAF rules	Video tutorial	Learn how to protect AEM websites from sophisticated threats including DoS, DDoS, and bot abuse using ÃÛ¶¹ÊÓƵ-recommended Web Application Firewall (WAF) rules in AEM as a Cloud Service.
August 2025	AEM CS	Restricting access	Tutorial	Learn how to restrict access by blocking specific requests using traffic filter rules in AEM as a Cloud Service.
August 2025	AEM CS	Protecting AEM websites using standard traffic filter rules	Video tutorial	Learn how to protect AEM websites from Denial of Service (DoS), Distributed Denial of Service (DDoS), and bot abuse using ÃÛ¶¹ÊÓƵ-recommended standard traffic filter rules in AEM as a Cloud Service.
August 2025	AEM CS	Overview - Protecting AEM websites	Video tutorial	Learn how to protect your AEM websites from Denial of Service (DoS), Distributed Denial of Service (DDoS), malicious traffic and sophisticated attacks using traffic filter rules, including its subcategory of Web Application Firewall (WAF) rules in AEM as a Cloud Service.

New Experience Manager support knowledge base kb-aem

New articles and updates to existing articles for Experience Manager.

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Published	Name	Type	Description
July 2025	Renditions missing in asset download ZIP file in AEM	New article	Learn about the solutions to the issue when downloading multiple assets with different renditions from ÃÛ¶¹ÊÓƵ Experience Manager (AEM) Brand Portal, only the original file is included in the ZIP archive.
July 2025	Unable to upload large ZIP files in AEM production environment	New article	Learn about the solutions to the issue when uploading large ZIP files over 100MB fails due to Web Application Firewall (WAF) restrictions in ÃÛ¶¹ÊÓƵ Experience Manager (AEM) 6.5 production environment.
July 2025	DITA Map or Topic references break due to stale fmPostProcessedAt property	New article	Learn about the solutions to the issue when DITA Map or Topic references may appear broken, and output presets may be missing from the UI, when working in ÃÛ¶¹ÊÓƵ Experience Manager as a Cloud Service (AEMaaCS) or AEM 6.5 with AEM Guides.
July 2025	Locators fail to start on AEM Forms 6.5.23 with JDK 8 or JDK 11	New article	Learn about the solutions to the issue when locators fail to start using the gfsh script after updating to AEM Forms Service Pack 23 in a clustered environment.
July 2025	Content fragments not included in AEM Assets license	New article	Learn about the solutions to the issue when content fragments aren’t included in the AEM Assets license in AEM as a Cloud Service (AEMaaCS).
July 2025	AEM site shows Unexpected error due to JS Use API issues	New article	Learn about the solutions to the issue when your AEM public site goes down intermittently with an Unexpected error message due to issues in JavaScript Use API components.
July 2025	Enabling Request Transformation for Shortened URLs on AEM as a Cloud Service Author Instance	New article	Learn about the solutions to the issue where shortened URLs on the author instance redirect to the default start page (/aem/start.html) instead of the intended content in AEMaaCS.
July 2025	Commenting restricted in Assets View despite read access	New article	Learn about how Assets View uses a simplified permissions model that differs from the more granular model in Touch UI in AEMaaCS.
July 2025	HTTPS links incorrectly flagged as broken in AEM Link Checker	New article	Learn about the solutions to the issue where valid HTTPS links added to the Rich Text Editor (RTE) get incorrectly flagged as broken by the Link Checker, in AEMaaCS.
July 2025	Rich Text Editor (RTE) line breaks not retained after publish in AEM	New article	Learn about the solutions to the issue where the Universal Editor’s Rich Text Editor (RTE) removes line breaks added using Shift+Enter when content is published in AEMaaCS.
July 2025	AEM Universal Editor doesn’t support scopes section of importmap	New article	Learn about the solutions to the issue where the scopes section of the importmap defined in the head.html file is automatically removed in AEMaaCS - Sites with Universal Editor.
July 2025	Unable to transfer CSV file directly via sFTP in AEMaaCS	New article	Learn about how due to security considerations and the architecture of AEMaaCS, direct transfers of CSV files from AEM to a third-party system via Secure File Transfer Protocol (sFTP) from the AEM runtime aren’t supported.
July 2025	Pipeline build fails at mutable content installation step in AEMaaCS	New article	Learn about the solutions to the issue when pipeline builds fail during the mutable content installation step due to a XML parsing error in AEMaaCS.
July 2025	Content fragment edit fails due to redirection in AEMaaCS	New article	Learn about the solutions to the issue when you’re redirected away from the intended editing interface when trying to edit a content fragment through the new Content Fragment (CF) UI in AEMaaCS – Assets.
July 2025	Content fragment model fails to load with many properties in AEMaaCS	New article	Learn about the solutions to the issue when the editor fails to display all fields if the model contains a large number of properties in AEMaaCS – Assets.
July 2025	Geolocation response headers not reflecting client IP location in AEMaaCS	New article	Learn about the solutions to the issue when geolocation headers in HTTP responses from AEMaaCS fail to reflect the actual client location.
July 2025	Duplicate X-Frame-Options: SAMEORIGIN header in AEMaaCS response	New article	Learn about the solutions to the issue when the X-Frame-Options: SAMEORIGIN header appears twice in HTTP responses in AEMaaCS – Sites.
July 2025	Private GitLab repository setup fails in AEMaaCS Cloud Manager	New article	Learn about the solutions to the issue when configuring a private GitLab repository in a Cloud Manager pipeline within AEMaaCS – Assets, an error occurs indicating that the repository URL can’t be resolved.
July 2025	403 Forbidden error for AEM GraphQL endpoints routed through Edge Delivery Service	New article	Learn about the solutions to the issue when making POST requests to native GraphQL endpoints in AEM as a Cloud Service - Sites routed via ÃÛ¶¹ÊÓƵ Edge Delivery Service results in a 403 Forbidden error.

Release notes, new tutorials, and support articles

• See Release notes for ÃÛ¶¹ÊÓƵ Commerce and Magento Open Source to stay current.
• See ÃÛ¶¹ÊÓƵ Commerce Services Guides to see Commerce Services release information and documentation.
• See Product Availability to access individual product release notes and verify availability.

New tutorials for ÃÛ¶¹ÊÓƵ Commerce tutorials-commerce

New tutorials for ÃÛ¶¹ÊÓƵ Commerce on Experience League.

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Published	Name	Type	Description
August 2025	Ingest sample data ÃÛ¶¹ÊÓƵ Commerce Optimizer	Video tutorial	Learn how to ingest the sample data for your ÃÛ¶¹ÊÓƵ Commerce Optimizer instance. This video outlines the entire process from start to finish using the official GitHub repository readme as a guide.

New Commerce support knowledge base kb-commerce

New articles and updates to existing articles for ÃÛ¶¹ÊÓƵ Commerce.

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Published	Name	Type	Description
July 2025	Quality Patches Tool (QPT)	New articles	New articles on how to apply patches available in QPT 1.1.65, QPT 1.1.66, and QPT 1.1.67 were published and can be found in their respective sections.
July 2025	Don’t use Live Search and OpenSearch together in ÃÛ¶¹ÊÓƵ Commerce on cloud infrastructure and on-premises	New articles	Learn about Live Search and OpenSearch usage in ÃÛ¶¹ÊÓƵ Commerce, along with their limitations, indexing behavior, and how each system functions independently.
July 2025	Directory creation error in ÃÛ¶¹ÊÓƵ Commerce on Cloud infrastructure	New articles	Learn about the solutions to the issue where a directory cannot be created error occurs in ÃÛ¶¹ÊÓƵ Commerce on Cloud infrastructure caused by a read-only file system.
July 2025	Errors in category scheduling functionality in ÃÛ¶¹ÊÓƵ Commerce 2.4.5	New articles	Learn about the solutions to the issue where after upgrading to ÃÛ¶¹ÊÓƵ Commerce 2.4.5, a validation error occurs when saving changes to product categories in the ÃÛ¶¹ÊÓƵ Commerce Cloud Admin panel.
July 2025	Minified assets not found or generated during build phase	New articles	Learn about the solutions to the issue when minified assets return a 404 error after deployment due to file system issues or improper configuration of .magento.env.yaml or config.php files in ÃÛ¶¹ÊÓƵ Commerce Cloud.
July 2025	USPS Ground Advantage shipping method support hotfix for AC-9182	New articles	Learn about the AC-9182 patch to resolve the issue for the new USPS Ground Advantage shipping method in ÃÛ¶¹ÊÓƵ Commerce 2.4.4 - 2.4.6-p2.
July 2025	ÃÛ¶¹ÊÓƵ Commerce 2.4.3-p2 - 2.4.5 security hotfix for CVE-2022-35698	New articles	Learn about regularly scheduled security patches 2.4.5-p1 and 2.4.4-p2 for ÃÛ¶¹ÊÓƵ Commerce and Magento Open Source.
July 2025	ÃÛ¶¹ÊÓƵ Commerce 2.4.4: Unable to create partial invoices	New articles	Learn about the hotfix for the issue where users aren’t able to create partial invoices when using Apple Pay or Google Pay through Braintree as payment methods.
July 2025	Advanced search not showing the most relevant results	New articles	Learn about a patch for the known ÃÛ¶¹ÊÓƵ Commerce issue, where the Advanced search doesn’t show most relevant results first.
July 2025	Maximum number of cookies would be exceeded error in ÃÛ¶¹ÊÓƵ Commerce	New articles	Learn about patches to resolve the error Maximum number of cookies would be exceeded in ÃÛ¶¹ÊÓƵ Commerce.
July 2025	FedEx shipping method integration migration from SOAP to RESTful API	New articles	Learn about a patch to resolve issues with the FedEx shipping method integration migration from SOAP to RESTful API for ÃÛ¶¹ÊÓƵ Commerce 2.4.4-p4 - 2.4.6-pX.
July 2025	Security update available for ÃÛ¶¹ÊÓƵ Commerce - APSB24-61	New articles	Learn about a patch that addresses the APSB24-61 security bulletin.
July 2025	Troubleshooting Encryption Key Rotation: CVE-2024-34102	New articles	Learn about how to troubleshoot encryption key rotation after they have already followed the steps outlined in the article on CVE-2024-34102.
July 2025	Security update available for ÃÛ¶¹ÊÓƵ Commerce - APSB24-40	New articles	Learn about a patch that addresses the APSB24-40 security bulletin.
July 2025	Packages downgraded after upgrading from 2.4.4 to 2.4.4-p1	New articles	Learn about a hotfix for the issue when merchants on ÃÛ¶¹ÊÓƵ Commerce version 2.4.4 run the composer update command, and then the packages (modules) listed below are getting downgraded to their earlier versions which aren’t compatible with version 2.4.4 and are only supposed to be used with version 2.4.5 and above.
July 2025	UPS shipping method integration migration from SOAP to RESTful API	New articles	Learn about a patch to resolve issues with the United Parcel Service (UPS) shipping method integration migration from SOAP to RESTful API for ÃÛ¶¹ÊÓƵ Commerce 2.4.4 - 2.4.6-pX.
July 2025	ÃÛ¶¹ÊÓƵ Commerce 2.4.7-p4 HIPAA 1.2.0 compatibility package Hotfix	New articles	Learn about a hotfix to add compatibility for the new HIPAA package 1.2.0 with ÃÛ¶¹ÊÓƵ Commerce on Cloud infrastructure 2.4.7-p4.
July 2025	Increased execution time for all bulk asynchronous web endpoints post APSB25-08 security patch	New articles	Learn about a hotfix for all bulk asynchronous web endpoints such as POST rest/all/async/bulk/V1/products with 1000+ entries that are experiencing significantly longer execution times after applying the APSB25-08 security patch.
July 2025	Security update available for ÃÛ¶¹ÊÓƵ Commerce - APSB25-08	New articles	Learn about a patch that addresses the APSB25-08 security bulletin.
July 2025	Backwards incompatible changes for GraphQL placeOrder API in ÃÛ¶¹ÊÓƵ Commerce 2.4.6-p8	New articles	Learn about a patch for the known ÃÛ¶¹ÊÓƵ Commerce version 2.4.6-p8 Cloud and On-premises issue where the placeOrder GraphQL API doesn’t return an expected error response, as seen in previous 2.4.6 patch versions.
July 2025	Security update available for ÃÛ¶¹ÊÓƵ Commerce - APSB24-73	New articles	Learn about a patch that addresses the APSB24-73 security bulletin.
July 2025	ÃÛ¶¹ÊÓƵ Commerce site down troubleshooter	New articles	Learn about how to troubleshoot site-down issues in ÃÛ¶¹ÊÓƵ Commerce.
July 2025	Static content fails to generate on ÃÛ¶¹ÊÓƵ Commerce on Cloud infrastructure	New articles	Learn about the solutions to the issue where static content fails to generate during deployment on ÃÛ¶¹ÊÓƵ Commerce on Cloud infrastructure.
July 2025	Customer group names, segments, and promotional rule information exposed via GraphQL	New articles	Learn about a hotfix to prevent the exposure of customer group names, customer segments, and promotional rule information via GraphQL.
July 2025	Error when filtering orders in the Admin	New articles	Learn about a patch for the ÃÛ¶¹ÊÓƵ Commerce issue where an error occurs when attempting to filter orders in the Admin by date, displaying the message: Integrity constraint violation: 1052 Column ‘created_at’ where clause is ambiguous.
July 2025	Order email sent from the server email address	New articles	Learn about a patch for the known ÃÛ¶¹ÊÓƵ Commerce on cloud infrastructure 2.2.4 issue related to order emails being sent from the server email address.
July 2025	Users not able to add product to cart if nothing selected in Allow Countries	New articles	Learn about a patch for the known ÃÛ¶¹ÊÓƵ Commerce 2.4.4 with PHP 8.1 issue where users aren’t able to add products to the cart if the Allow Countries is unselected.
July 2025	ÃÛ¶¹ÊÓƵ Commerce Admin URL location disclosed	New articles	Learn about a patch for the ÃÛ¶¹ÊÓƵ Commerce security issue where the URL location of the Admin panel can be disclosed.
July 2025	Admin can’t create order/reorder when Braintree payment enabled	New articles	Learn about a patch for the ÃÛ¶¹ÊÓƵ Commerce 2.4.5 issue where an Admin user can’t create orders nor reorders for customers when the Braintree payment method is enabled.
July 2025	JQuery UI security vulnerability CVE-2022-31160 fix for 2.4.4, 2.4.5, and 2.4.6 releases	New articles	Learn about a patch for a JQuery UI security vulnerability CVE-2022-31160 fix for 2.4.4, 2.4.5, and 2.4.6 releases.
July 2025	Security update available for ÃÛ¶¹ÊÓƵ Commerce - APSB25-50	New articles	Learn about a patch that addresses the APSB25-50 security bulletin.
July 2025	salesRule labels issues when upgrade from versions < 2.4.5	New articles	Learn about a patch that addresses mismatched salesRule labels after upgrading to a newer ÃÛ¶¹ÊÓƵ Commerce version that’s a lower version than version 2.4.5.
July 2025	ÃÛ¶¹ÊÓƵ Commerce 2.4.6 error placing order from Admin panel	New articles	Learn about a patch that for the known ÃÛ¶¹ÊÓƵ Commerce on cloud infrastructure 2.4.6 issue when you become stuck on store selection after you place an order from the Commerce Admin panel.
July 2025	Integration Environment enhancement request - Pro and Starter	New articles	Learn how Pro and Starter plan merchants can upgrade by reducing integration branches, submitting a support ticket, and redeploying environments to resolve slow deployment and performance issues.
July 2025	App Builder integration with external services using dynamic IPs	New articles	Learn about App Builder integration with external services using dynamic IPs.

Release notes

Released: August 1, 2025

• For pre-release information, see ÃÛ¶¹ÊÓƵ Target prerelease
• For current information, see ÃÛ¶¹ÊÓƵ Target release notes

Release notes and support articles

Latest Campaign product releases

• Web User Interface: July 2025 - Release notes | Product documentation

• Campaign v8: July 9, 2025 - Release notes | Product documentation

• Campaign Standard: 25.1.2 - Release notes | Product documentation

• Campaign Classic 7.4.2: May 12, 2025 - Release notes | Product documentation

New Campaign tutorials tutorials-campaign

New or updated videos tutorials published for ÃÛ¶¹ÊÓƵ Campaign.

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Published	Application	Name	Type	Description
August 2025	Campaign v8 Web User Interface	Enhance a delivery with dynamic content	Video tutorial	Learn how to use the generative AI powered Content Generator to create and enhance the email content, optimizing your email deliveries to better resonate with your audience.
August 2025	Campaign v8 Web User Interface	Configure JavaScript code activity	Video tutorial	Learn how to effectively use the JavaScript Code activity in ÃÛ¶¹ÊÓƵ Campaign Web v8 to enhance your workflows. This tutorial covers both simple and advanced scripting modes. It explains execution settings and error handling. You will see real-world examples, such as targeting VIP profiles, transforming data, and triggering conditional operations.

New Campaign support knowledge base kb-campaign

New articles and updates to existing articles for Campaign.

table 0-row-4 1-row-4 2-row-4
Published	Name	Type	Description
July 2025	Delivery fails in ÃÛ¶¹ÊÓƵ Campaign Classic v8.6.4 due to Snowflake string limit	New article	Learn about the solutions to the issue where Deliveries in ÃÛ¶¹ÊÓƵ Campaign Classic v8.6.4 fail during the PrepareMessageImpl step due to a Snowflake string limit error.
July 2025	Change in rtEvent#PushEvents error handling in ÃÛ¶¹ÊÓƵ Campaign V8	New article	Learn about the solutions to the issue when in ÃÛ¶¹ÊÓƵ Campaign V8, the rtEvent#PushEvents method no longer returns an error when receiving invalid payloads, such as out-of-range values for the wishedChannel field.

Release notes and new tutorials

Journey Optimizer product release updates

Latest release: August 4, 2025

Updates:

• Campaign Orchestration
• Optimization in campaigns

See Journey Optimizer Release Notes for details.

Note: Journey Optimizer for B2B Edition is a separate product.

New Journey Optimizer tutorials tutorials-ajo

New tutorials published for ÃÛ¶¹ÊÓƵ Journey Optimizer on Experience League.

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Published	Applications	Name	Type	Description
August 2025	Journey Optimizer	Track and report Journey Optimizer offers delivered via AJO decisioning	Tutorials	This use case focuses on enabling reporting and performance analysis for offers delivered through ÃÛ¶¹ÊÓƵ Journey Optimizer (AJO).
August 2025	Journey Optimizer	Introduction to the WhatsApp channel	Video tutorial	Get an overview of the value of integrating WhatsApp with ÃÛ¶¹ÊÓƵ Journey Optimizer. It highlights WhatsApp’s global reach and engagement benefits, and outlines key prerequisites like setting up a WhatsApp Business Account, generating access tokens, and creating message templates.
August 2025	Journey Optimizer	Create a WhatsApp journey	Video tutorial	This tutorial walks you through creating a multi-step WhatsApp journey using ÃÛ¶¹ÊÓƵ Journey Optimizer.
August 2025	Journey Optimizer	Get Started with WhatsApp in ÃÛ¶¹ÊÓƵ Journey Optimizer	Video tutorial	Learn how to integrate WhatsApp as a native channel in ÃÛ¶¹ÊÓƵ Journey Optimizer to deliver secure, real-time, personalized messages at scale.
August 2025	Journey Optimizer	Set up the WhatsApp channel	Video tutorial	Learn how to set up the WhatsApp channel in ÃÛ¶¹ÊÓƵ Journey Optimizer to enable real-time business messaging.
August 2025	Journey Optimizer	Unlock journey reentry with supplemental IDs	Video tutorial	Learn how to enable and apply a supplemental identifier in ÃÛ¶¹ÊÓƵ Journey Optimizer.
August 2025	Journey Optimizer	Set up RCS in Journey Optimizer	Video tutorial	Learn how to configure and send branded, interactive RCS messages in ÃÛ¶¹ÊÓƵ Journey Optimizer using a custom SMS provider.
August 2025	Journey Optimizer	Leverage message optimization in a campaign	Video tutorial	Learn how to leverage message optimization in action or API triggered campaigns. You’ll see how to target sub-audiences, create message variations by location, enable fallback content, and run multiple experiments within a single campaign.
August 2025	Journey Optimizer	Brand guideline creation and management	Video tutorial	Learn how to create and customize your own brands to clearly define your visual and verbal identity across communications. Understand how you can receive real-time feedback on how well your content reflects your brand’s tone, style, and guidelines, with the Brand alignment score.

New Journey Optimizer support knowledge base kb-ajo

New articles and updates to existing articles for Journey Optimizer.

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Published	Name	Type	Description
July 2025	Dynamic fields from payload arrays fail in AJO push notifications	New article	Learn about the solutions to the issue when push notifications fail to render dynamic fields from payload arrays— like callerName —even though the same data works in email and SMS.

More resources for Journey Optimizer

• Journey Optimizer documentation - Release rotes - How-to videos
• Decision Management documentation - Release notes - How-to videos - Latest documentation updates

Release notes and documentation

Release: July 15, 2025

Updates:

• Integration with GenStudio for Performance Marketing
• Spam detection reporting
• Person details page
• Account and buying group actions
• In-CRM access to detail pages
• Custom CSS support for content design
• Intent keyword mapping configuration
• Simulate Content from email summary
• Total count display for roles templates list

See AJO B2B Edition release notes for details.

AJO B2B resources

• Journey Optimizer B2B Edition (All self-help)
• Product documentation for Journey Optimizer B2B Edition
• Video overviews and tutorials for Journey Optimizer B2B Edition
• for Journey Optimizer B2B Edition

Release notes, tutorials, and support articles

Core Marketo Engage updates

Release: July 11, 2025

• Current release notes
• Marketo Engage release schedule
• Dynamic Chat release notes (June 30, 2025)

For the latest product documentation, see the Marketo product documentation home

Release notes and new tutorials

ÃÛ¶¹ÊÓƵ Workfront updates

• Second Quarter 2025 release overview

For all release information:

• See the ÃÛ¶¹ÊÓƵ Workfront product releases page for Workfront release schedule information and release notes.

• See the ÃÛ¶¹ÊÓƵ Workfront Fusion release activity overview for the latest information about Fusion.

New ÃÛ¶¹ÊÓƵ Workfront tutorials tutorials-workfront

New Workfront tutorials and events on Experience League.

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Published	Name	Type	Description
August 2025	Understand built-in issue filters	Video tutorial	Learn how to review built-in issue filters to see how they’re built and create your own issue filter in Workfront.
August 2025	Understand basic text mode for filters	Video tutorial	Learn about text mode, camel case, and a basic text mode that you can use in your report filters.
August 2025	Understand built-in task filters	Video tutorial	Learn how to review built-in task filters to see how they’re built and create your own task filter in Workfront.
August 2025	Understand built-in project filters	Video tutorial	Learn how to review built-in project filters to see how they’re built and create your own project filter in Workfront.
August 2025	Create custom prompts	Video tutorial	Learn about custom prompts, how to create a custom prompt using text mode, and some examples that you can use in reporting in Workfront.

New Workfront support knowledge base

New articles and updates to existing articles for Workfront.

table 0-row-4 1-row-4 2-row-4 3-row-4 4-row-4
Published	Name	Type	Description
July 2025	You do not have permission to view this proof error in Workfront	New article	Learn about the solutions to the issue when the error message You do not have permission to view this proof occurs when you try to access a proof through a New Proof email or a direct URL.
July 2025	Can’t change Path field in ÃÛ¶¹ÊÓƵ Workfront requests	New article	Learn about the solutions to the issue when the Path field is locked after submission and can’t be edited.
July 2025	Fix Workfront Fusion Watch Proofs error 500 in production	New article	Learn about the solutions to the issue when the Workfront Fusion Watch Proofs module shows a failed to execute rpc call: [ 500] error in production because the connection lacks admin rights.
July 2025	How to identify report type in ÃÛ¶¹ÊÓƵ Workfront	New article	Learn about the solutions to the issue where you can’t determine the type of a report in ÃÛ¶¹ÊÓƵ Workfront.

For the latest product documentation, see the ÃÛ¶¹ÊÓƵ Workfront documentation home page.

Release notes and documentation

July updates:

• Compatible assets filter
• Multi-Asset Activation for Meta
• Rich text formatting in variants
• Accessibility labels for images and links
• Non-English content generation
• Template selection optional for Meta ads

See 2025.07.25 - Release notes for GenStudio for Performance Marketing

GenStudio for Performance Marketing resources

• GenStudio for Performance Marketing (All self-help)
• Product documentation for GenStudio for Performance Marketing
• product information

Release notes and documentation

July - August 2025 updates:

• Harmonization updates

See Mix Modeler July - August 2025 - Release notes for details

Release notes

To browse ÃÛ¶¹ÊÓƵ Advertising help, visit ÃÛ¶¹ÊÓƵ Advertising Documentation.

New features in Advertising DSP advertising-dsp

July 30, 2025

See What’s new in Advertising DSP

New features in Advertising Search, Social, & Commerce advertising-search

July 30, 2025

See What’s new in Advertising Search, Social, & Commerce

Documentation

See ÃÛ¶¹ÊÓƵ Pass Documentation to find release-specific information, system requirements, limitations, fixed issues, and known issues.

Latest tutorials

New tutorials published for ÃÛ¶¹ÊÓƵ Document Cloud.

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Published	Application	Name	Type	Description
August 2025	Acrobat Sign	Migrate Docusign templates	New video	Learn how to seamlessly migrate Docusign templates and workflows to Acrobat Sign in three easy steps.

To browse Document Cloud tutorials, see:

• ÃÛ¶¹ÊÓƵ Acrobat
• ÃÛ¶¹ÊÓƵ Acrobat Sign
• ÃÛ¶¹ÊÓƵ Acrobat Services API tutorials

Latest tutorials

See Creative Cloud for enterprise tutorials to find the latest tutorials.